alan reis travel associates

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Travel Associates names 10-member advisory board

The board has more than 150 years of combined experience.

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Travel Associates has announced its 2020 inaugural Advisory Board, comprised of 10 experts, selected to represent their State and Territory stores, with each member having clocked up a minimum of 15 years’ experience with the Travel Associates brand across domestic, international or cruise travel.

The Advisory Board met in Melbourne to discuss further enhancement of Travel Associates’ product portfolio, brand strategy, delivery of Purple Ribbon client service and to explore growth opportunities, while ensuring the Travel Associates DNA is at the centre of everything the business does.

Geoff Harris, one of the original co-founders of Flight Centre Travel Group and a shareholder, addressed the inaugural Advisory Board meeting, sharing his insights into leadership thinking and how to use lateral thinking to tackle current business challenges.

Flight Centre Travel Group General Manager of Premium Leisure Brands, Danielle Galloway said, “This Board was hand selected with strict criteria to bring deep brand and industry knowledge to the table, the ability to influence and guide, strong connections and a genuine personality.”

“As we prepare our business for future growth, technological innovation and increased competition, it’s never been more important to work closely with our Business Leaders to guide Travel Associates into the future, retaining our premium DNA, focussing on clear value for our clients and on how we are different as a business.

Travel Associates is set for a strong 2020 with the recent introduction of its Travel Associates Cruise Boutique brand. Cruise Boutique is a business specialisation designed to offer clients absolute cruise expertise, curated cruise offerings and unrivalled service across 14 stores in its total network of 117.

Galloway added: “We are looking forward to the Advisory Board working with our business to guide the strategic direction for expansion and differentiation, and to ensure the growth of the Travel Associates and Travel Associates Cruise Boutique brands always maintain our absolute focus on client experience, which is at the heart of our DNA.”

Travel Associates Advisory members

Director – Greg Ashmore

Chairperson – Danielle Galloway

Member for Victoria – Meaghan Wolf

Member for Queensland, Brisbane Member – Jo Kennedy

Member for Queensland, Gold Coast Member – Nathan Dare

Member for NSW/ACT Member – Alan Reis

Member for Western Australia – Tammy Houston

Member for South Australia – Becky Kent-Perchalla

Member for Tasmania – Briony Harris

Franchise Member – Debbie Rains

Lead image: Standing from left to right: Debbie Rains Franchise Qld, Jo Kennedy Qld, Alan Reis NSW/ACT, Nathan Dare GC, Meaghan Wolf Vic, Danielle Galloway (GM Leisure FCTG Premium Brands). Seated from left: Tammy Houston WA, Becky Kent-Perchalla SA, Greg Ashmore Vic (Founder and Chairman). 

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• Travel Agents

Home » News » “The clients and I love it”: How to take the next step in your travel career

“The clients and I love it”: How to take the next step in your travel career

Let’s face it: travel agents have one of the best jobs in the world.

As the backbone of the travel industry, you get make people’s wildest dreams come true every day. Not to mention perks! Jet-setting all around the world to sample travel experiences has got to be one of the best job requirements we’ve ever heard of.

But after getting a few years of experience (and a few travel miles) under your belt, what does the next step in your career look like? How could your amazing job get any better?

Well, if you’re looking for more freedom and flexibility, higher-spending clientele and the opportunity to show off your creativity and experience by tailoring premium, luxury experiences, then we may have the answer for you.

Or at least, we found someone who does. Alan Reis joined Travel Associates in 2006 because he wanted to achieve all this and more in a travel career.   “A career in travel is something anyone can enjoy at any age, with experienced professionals able to easily transition into this exciting field”.

Reis was looking for an opportunity to put more time and effort into the experiences he crafted for his loyal and extensive client list, in a more exclusive setting.

We caught up with Reis to find out why he took the plunge and what he’s learned along the way.

Travel Weekly : Can you please describe your job for our readers?

Alan Reis : As a Travel Advisor, the most important part of my role is to listen closely to my client’s travel plans, uncover their motivations for the travel, discuss the possibilities and then craft the itinerary of their dreams.

Alan Reis joined Travel Associates because he wanted to take the next step in his career.

All my staff and I have a meticulous attention to detail, are experienced and very well-travelled, and it is our goal to use the benefits that come with that to the client. Most of our clients are repeat clients or have been referred to us. They themselves are well-travelled and often looking for new and unique experiences, so a premium, boutique travel consultancy like Travel Associates is perfect for that.

TW : How does your role at Travel Associates differ from your previous shop-front job, and what prompted you to make this step in your career?

AR : I made a career change over 13 years ago. After six years at another travel agency, I had developed a large regular client base. I wanted to look after my clients in a more comfortable and flexible environment where I could invest the time in them that I believe they deserve.

A key point of difference at Travel Associates is that we dedicate time to our clients through face to face appointments in our beautiful stores, where they are treated with meticulous care, as a priority, rather than just another number in a queue.

The clients and I love it.

TW: What do you think working under the Travel Associates banner says to your clients?

AR : To me, one word sums up the Travel Associates brand. Experience. Our highly qualified travel advisers have worked in the industry for many years, and bring this wealth of knowledge to every interaction with our clientele. In other words, you’re going to be extremely well looked after.

As I do tend to travel a bit with my role, I like to make a point of ensuring that all my clients are acquainted with the entire team in our store – so if I am not in the office, my clients are well catered to by my experienced team.

In addition to this, we can provide our clients with access to the exclusive premium experiences they’re after.

TW: What, in your opinion, is the most important ingredient to a successful travel business? How has Travel Associates helped you achieve this?

AR : I really believe that people and their experience are first and foremost the most important ingredients of success for any travel business.

At Travel Associates, our Advisers have a wealth of travel knowledge and experience, combined with excellent listening skills, which guides all of us in the way we work and the way we interact with our clients.

Email the Travel Weekly team at [email protected]

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FAM BAM: Tourism WA hosts Travel Associates

From deserted beaches to fertile wine regions, from the vast kimberley to cosmopolitan perth, there’s no shortage of experiences in western australia. .

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Travel agents had a small taste of what the state has to offer on a recent famil to Western Australia. 

Over four days, Tourism Western Australia and the Walshe Group hosted the Travel Associates Advisory Board in Perth and the Margaret River region . 

The @RooftopMovies in Northbridge is a magical movie paradise in the sky 🌙 From 4 Nov, sit back, relax, and enjoy some of the classics, as well as some new films, while taking in the mesmerising @CityofPerth skyline. #WAtheDreamState https://t.co/YuEALqscSI pic.twitter.com/UXCkssaqwU — Western Australia (@WestAustralia) November 14, 2022

Under WA’s famously sunny skies, guests were treated to a visit to Rottnest Island, a hike along parts of the Cape to Cape track, and a generous sample of WA wines.        

While in Margaret River, the Travel Associates team visited the original Vasse Felix winery, which is the region’s founding vineyard. 

Here, the group tasted wine in the art gallery followed by lunch in the vineyard’s multi-award-winning restaurant.    

For more information on Tourism Western Australia, visit westernaustralia.com .

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