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Guides > 5 Best Travel Agent Software for Group Trip Reservations

5 Best Travel Agent Software for Group Trip Reservations

• Darrien Watson

10 min read

In this guide

Table of contents.

Out of many challenges, booking procedures are the biggest headache for travel agents worldwide. For large groups like destination weddings, bachelor parties,  and adventure tours, reservations are especially hard to manage. According to a survey , 55% of advisors expect a rise in group travel in 2024. This means travel operators need to opt for software and tools to deal with large group reservations effectively. 

Imagine a platform that offers you a dashboard with all the essential tools to help streamline your booking and payment process for large groups. One such plarform is SquadTrip . It allows you to create detailed itineraries, manage payments, and market your tours effectively, all from one dashboard. 

If you’re looking for travel agent software, follow along to see the top-ranking tools used by experts worldwide to manage group reservations and expand their travel business. 

Top 5 Best Travel Agent Software in 2024 

Travel agents use software that is usually best for booking, invoicing, and reporting. Here are the top 10 travel agency software that you should know:

1. Squadtrip

Squadtrip is a comprehensive SaaS platform that equips travel agencies with the ability to create, plan, and sell group trips to target customers. It helps streamline the reservation and payment process, itinerary building, and guest management making it easier for small tour operators to manage their tasks effectively.

• Free Plan with No Setup Fee: The platform is free for all travel agents. You can make as many group trips as you like with no additional fee.
• Customized Itinerary: You can add a detailed customizable itinerary for each day, including activities, accommodations, and logistics.
• Various Payment Options: The platform offers various payment options, including monthly auto-billing for travelers, making it easy to budget.
• Centralized Platform: Squadtrip offers centralized tools for managing group trips to streamline operations.
• Automated Alerts and Updates: The platform keeps group members updated with any changes or updates through automated alerts.
• Group Management Tools: It provides tools for managing large groups, including tracking individual traveler details and preferences, which helps in organizing group activities and logistics.
• Learning curve : While the platform has many useful features, it may take some time to get familiar with them. Fortunately, SquadTrip provides a detailed help center to guide users through everything it offers.

2. TravelPerk

TravelPerk is one of the high-ranking software to book, organize, and control travel policies for businesses. The platform offers booking management with an extensive inventory for domestic and international flights, hotels, and transport.

• User-friendly Interface: TravelPerk offers a user-friendly interface with a well-organized dashboard for travel agents to navigate through for booking flights, hotels, and other travel-related services
• Cost Effective: The platform allows travel businesses to manage expenses and budget limits for better financial stability.
• Good Customer Support: The platform has 24/7 customer support to resolve issues for travel agents. 
• Easy Self-Booking: It is easy to book on TravelPerk due to its easy navigation with proper arrangements
• Limited Free Services: TravelPerk offers limited options for free plan users, which aren’t ideal for small travel agencies.

3. Avochato

Avochato is a communication platform that allows travel agents to communicate effectively with their clients. Unlike the other two platforms, this tool is more focused on communication and engagement for group trips. 

It is also a great software for building an online reputation. Many users find Avochato easy to navigate, manage multiple teams, and integrate with other tools through its API. 

• Better Group Communication: With its focus on communication, travel agents find it easy to assign messages to specific team members. It is the best way to deal with all booking inquiries, travel updates, and other travel services.
• Team Collaboration: Avochato offers team members in travel agencies to manage the reservation process and maintain their customer service.
• Reputation Building: This platform helps monitor positive and negative reviews from group members, which can help build credibility online.
• Integration with CRM Systems: It integrates CRM systems like Salesforce, helping travel agents keep track of customer interactions, preferences, and booking history, which can improve personalization and efficiency.
• High pricing: Avochato’s pricing is expensive for smaller travel agencies, especially if they are just starting or have limited budgets.
• Limited travel management options: The platform doesn’t offer advanced itinerary or booking management for users.

4. WeTravel

WeTravel is a platform designed for travel operators to manage and organize group trips. It provides tools for booking, payments, and communication. It simplifies the administrative and operational tasks needed for group travel planning.

• Automated Communication: Travel agencies can send automated messages to keep clients engaged for their group trips. 
• Group Management Tools: The platform has management tools such as individual preferences and details that help in better itinerary planning and management for client satisfaction.
• Limited CRM Features: WeTravel is built for trip management and payment gateway, it lacks some advanced CRM features.

BizAway is a travel management platform designed for corporations and businesses. Travel operators can pick from a range of tools including the booking process, compliance with company travel policies, expense management, and reporting.

• Easy Booking Process: BizAway offers a single system for booking flights, hotels, and transportation, which is convenient for group trips/
• Suitable for Corporate retreats: The platform allows agents to enforce travel policies and guidelines and control travel spending for group members/
• Customizable Features: Agents can customize group plans to meet the preferences of different businesses such as travel policies and booking options.
• Integration Limitations: Many agents find it difficult to integrate their existing CRM options into BizAway, requiring manual processes.
• Not Suitable for Small Groups: The variety of tools is not suitable for small travel agents who organize non-corporate trips

What is a Travel Agent Software?

Travel agency software is a set of tools that equip agents with automated solutions such as booking procedures, payment processes, itinerary management, CRM features, inventory management, reporting & analysis. These features help travel agents to better serve their clients and grow their businesses effectively.

Why do Travel Agents Need CRM?

Client Relationship Management (CRM) tools are essential for travel agents for seamless operations. Many agencies use CRM tools to organize and keep track of client information, preferences, communication history, payments, and reservations.

With organizing group trips, you need premium tools that can help with the booking system and itinerary management along with workflow automation. So if you’re an agent struggling with keeping up with tasks, software with CRM tools like Squadtrip can be a trusty companion for travel agencies to achieve business growth.

Why Should You Use Software for Travel Reservations of Large Groups?

Clients, members, and vendors in big groups prefer organized plans that don’t take much of their time. These software tools are designed with solutions that allow integration practices for travel management systems such as centralized data exchange, automated transactions, client segmentation, and analytical insights for big trips. 

For example, large professional groups like office retreats or business workshops require travel agents to be diligent in reservations for hotels, transportation, restaurants, and other subscriptions from the itineraries based on company requirements. With these software tools, agencies can draw out diverse preferences to integrate with required activities. 

For any travel agency looking to expand its business further, it is important to maximize the benefits of new travel management platforms such as SquadTrip . 

How To Pick the Best Travel Agent Software for Reservations?

Travel agents worldwide are in desperate search of tools to achieve operation efficiency. In this fast-paced digitized world where many people prefer to book their trips with just a “click-and-confirm”, it is important to opt for a platform that integrates CRM with travel booking software making it easy to navigate through, especially for large group travel. 

Many tools in the market offer a variety of solutions. Here’s how you can pick which travel agent software is the best for organizing trips for big groups:

Flexible Payment Processes for Large Groups

Instead of messaging each individual with “Did you Venmo me?” and making the interaction all awkward and embarrassing, travel planning software offers automated payment reminders and confirmation receipts, ensuring client satisfaction. 

They offer a flexible and easy payment process with no hidden fee for travel agents. The group members are charged a transaction fee. The platform takes an initial deposit with a monthly auto-billing process. The members can pick payment plans on checkout, making it easier for them to budget. In fact, the travel agent software is the best solution for tracking payments and itineraries for group trips. 

Handling Group Reservations

Every agent aims to make booking easy for their clients and group members. Organizing and coordinating communication between group trips can overwhelm the process if you don’t use proper centralized tools.

Software for travel agents offers the ability to create a group trip with detailed itineraries, important information, and cautions for people to follow. The package option on the platform helps manage and customize booking plans based on the client’s preferences; whether it’s for a bachelorette party, group ski trip, or wedding trip destination!

Coordinated Communication with Members

Many travel agents create WhatsApp groups for each group trip to keep all members and vendors up-to-date. Although this is easy for members, agents often miss out on important messages. 

Travel agent software has tools that allow each member to share preferences and constraints, giving organizers time to plan out itineraries that cater to everyone’s needs, and share updates and travel details with all members.

Tracking Preferences for Itineraries 

Each group trip expects customized itineraries, and so travel agents spend nights planning the best activities, midway stops, local heritages, etc. Tracking itineraries allows organizers to make timely reservations before the trip. 

For example, a bachelor party will have itineraries like a beach party, jazz brunch, whiskey tasting, and other activities. With a platform like Squadtrip, you can assign a day, time, and detailed information about every itinerary to keep all members informed, especially if you want to keep track of multi-destination group travel itineraries.

Customizable and User-friendly

Platforms that help organize big group trips for travel agents not only offer flexibility to the organizers but also to the members and vendors in the group trip. Designed with easy navigation and one-click solutions, many travel agencies find it easy to organize specific activities and add-ons for the large group.

Group Booking Management

Sofware like Squadtrip helps agents book and manage group rates for flights, hotels, and transportation. This ensures everyone stays in the same hotel or nearby, and the mode of transportation is enough to fill the group’s capacity. It also coordinates arrival and departure times so that no one misses out. 

Feedback and Analytics

After the trip, it’s important to gather feedback from all members such as what worked. What could be improved? Furthermore, you, as a travel agent, can look into travel trends, customer preferences, client satisfaction, and sales data organized by the software for insights into growth and expanding business. 

Squadtrip: The Best Travel Planning Tool for Large Groups

If you haven’t found the right travel agent software that fits the above criteria, Squadtrip is the best solution for travel planning for large groups. Why should you choose Squadtrip? Because it offers travel agents:

• Easy-to-Navigate booking pages
• Flexible payment plans
• Reporting personalized dashboard
• Email and SMS communication threads
• Package plans and add-ons

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7 best travel agency software to boost revenue in 2024

• 11 min read

What is travel agency software?

What should you look for in software to manage your travel agency.

• best software for travel agencies in 2024 

Your client's experience with your travel agency starts well before they set off on their trip. Instead, their journey begins the moment they go to your website to see what your agency has to offer. From there, communication, itinerary planning, payment options, and timely updates are all important components of the overall package that make up a great travel booking experience.

The best travel agency software helps you provide the service you need to foster strong relationships, retain clients, and drive revenue.

Read our list of the 7 best travel agency software tools in 2024 to transform your agency into a premier destination of its own.

Travel agency software covers any tools that can help your travel agency operate more efficiently, delight your customers, and find and book hotels, air travel, trains, and car rentals.

Some tools help book flights and hotels, while others are focused on marketing, client communication, or building a website that converts visitors.

The best travel agency software should help you streamline your workflows and give your clients the service they need. Here’s what to look out for when evaluating tools for your travel agency.

• Travel options: Good booking software should give you access to a wide range of flights, hotels, car rentals, and tours.
• Cost reduction: Travel is expensive. Good travel agency software ensures that you can get prices that are acceptable to your clients while leaving you with enough profit.
• Customer experience: The best software for travel agencies gives your clients an excellent customer experience. Branded client portals are effective ways to centralize client communication and provide excellent transparency.
• Efficiency: Travel arrangements require complex and often disparate workflows. Any travel agency software you choose should be able to streamline your workflows so your service is fast and efficient.

Now that we know what to look out for, let’s get into our list of our favorite tools to run your travel agency.

10 best software for travel agencies in 2024 

Here are our top picks for the best travel agency software available on the market today:

Alright, let’s take a look at what each tool does, how much it costs, and what real customers have to say about them.

1. TravelPerk

• Best for: Booking trips for your clients
• Pricing: Starts at $99 per month, plus 3% of each booking

TravelPerk is an all-in-one tool for booking and managing everything your client needs for a trip. The tool gives travel agencies access to a wide range of flights, hotels, trains, and cars, so they can put together superb inventories at great prices. While it’s a great choice for travel agencies, it’s also a good option for large teams who need business travel management solutions.

The TravelPerk interface is clean and modern. It acts as a portal to an incredible travel inventory that is capable of meeting all your clients' needs. The search filters are solid and remove a lot of time-consuming tasks. The mobile app is another great feature that allows agents to work on the go.

Other interesting features of the app include carbon footprint tracking, which is a good tool for environmentally conscious clients. What’s more, if you have a lot of business travel clients, you can take advantage of VAT recovery and even integrate individual travel policies into the platform to track travel expenses.

Overall, TravelPerk saves you time on bookings while giving you access to a wide range of inventory. What’s not to like?

TravelPerk notable features

• A centralized platform to help streamline the booking process
• Access to a huge inventory of flights, hotels, and transport options
• Carbon footprint tracking

TravelPerk reviews

Here is what real TravelPerk customers have to say about the solution.

• G2: 4.6/5 ⭐
• Capterra: 4.8/5 ⭐
• GetApp:   4.7/5 ⭐

• Best for: Client management and communication
• Pricing: Starts at $29 per month per user

Copilot is the platform service businesses are built on. It allows firms and agencies of all sizes to bring their entire tech stack under one roof. From communication, contracts, payments, intake forms, and more, Copilot is a one-stop shop for running a service business. And because running a travel agency is very customer-focused work, Copilot focuses mainly on the client experience and the customer-facing side of your business. The goal is to create such a great, personalized customer experience that your clients keep coming back to you to plan their trips.

Some Copilot features that work well for travel agencies include customizable intake forms so you can better understand your client’s travel needs. These forms help you collect pertinent information that you can easily transfer into an integrated CRM tool. What’s more, you can build beautiful branded client portals to centralize itinerary planning and other requirement discussions.

A client portal also offers secure file-sharing, which you can use for travel documents, visas, and information about flights, hotels, car rentals, and more. Having all these documents available on the cloud and in one centralized place is a huge benefit for your clients.

Another great Copilot feature that will help your travel agency is the in-built payment management. You can create invoices, subscriptions, and offer secure checkout — which means your clients have flexible and easy ways to pay for their travel.

Overall, Copilot is an indispensable tool for travel agencies who want to demonstrate their professionalism and trust by providing a user-friendly client portal that your customers will love.

Copilot notable features

• Automated onboarding workflows that help you collect important client details and cut down on your admin work.
• Integrated payment portals that offer clients different payment options, including subscription payments.
• White-label client portals that centralize communications share important travel documents and keep everyone up to date about how travel plans are progressing.

Copilot reviews

Here is what real Copilot customers have to say about the solution:

• G2: 4.8/5 ⭐
• Capterra: 4.9/5 ⭐
• Software Advice: 4.9/5 ⭐

3. WeTravel

• Best for: Payments for group travel
• Pricing: Starts at $79 per month, with custom plans for travel agents

WeTravel started out life as a platform to help simplify payments for group tour operators. However, it has expanded over the years and now it is used by travel agents to solve the complexity of group travel.

The big idea with WeTravel is that you can easily generate a slick, professional page for group trips. Your page means you can centralize everything you need for the trip and include photos, itinerary descriptions, and traveler information.

However, perhaps the best feature is the secure payment portal that solves the messy problem of taking payment from a wide array of travelers. Clients can pay by card or electronic transfers, and you can even offer payment plans.

WeTravel’s easy-to-use interface and superb drag-and-drop inventory creation are excellent features for small travel agencies who want to provide high-quality and polished customer experiences. Their processing fees are just 1%, which is very competitive.

You can also integrate WeTravel with marketing tools to help you capture leads and send out promotional materials for various trips. However, WeTravel might not work for very complex itineraries. Additionally, it’s mobile-friendliness does need a little work. But don’t let that put you off, because WeTravel is a great tool to have in your arsenal.

WeTravel notable features

Wetravel reviews.

Here is what real WeTravel customers have to say about the solution.

• G2: 4.1/5 ⭐
• GetApp:   4.8/5 ⭐

4. Avochato

• Best for: Text message notifications
• Pricing: Starts at $19 per month, with custom plans for busier agencies

Keeping clients up to date on travel information is a big challenge these days. One of the best ways to ensure that clients have the information they need is by SMS because the technology has incredible open rates of around 98% .

Avochato is an SMS business communication platform. While it’s not solely focused on travel agencies, it’s used widely across the industry to provide the swift and personalized communication that clients treasure.

Conversational customer support is a big advantage in relationship businesses like travel. Avochato helps teams deal with booking inquiries, trip updates, promotional messages, and even gathering feedback. It’s very intuitive, and if you’re a growing agency, it’s more than capable of scaling with you.

However, WeTravel is not perfect. For starters, it’s very US-focused, which might not work for every travel agency. What’s more, it’s a little pricer than some other SMS solutions out there. Finally, while it does provide support for video and images via MMS, the communications might lack the immersion of a client portal or email communication. That said, it’s a great tool for communicating critical information that won’t get lost in your client’s inbox.

Avochato notable features

• Shared team inbox that allows multiple agency staff to communicate with clients
• Excellent integration with CRM tools
• Broadcast or schedule SMS messages for announcements, reminders, offers, and trip details

Avochato reviews

Here is what real Avochato customers have to say about the solution.

• G2: 4.4/5 ⭐
• Capterra: 4.7/5 ⭐

• Best for: Business travel bookings
• Pricing: Starts at $4 per booking

BizAway launched in Stockholm, Sweden, almost a decade ago with the goal of streamlining the travel process for businesses and agencies. Since then, it has expanded internationally, but it is still primarily focused on the European market.

Some of the problems that BizAway solves include fragmented, time-consuming, and frustrating booking experiences across multiple platforms. It’s also adept at expense management and compliance with business travel policies, with a particular focus on approvals and policy control.

While BizAway is the best tool for European travel, that’s not to say that it won’t work for different regions. Indeed, they have a huge inventory for worldwide travel thanks to widespread access to various travel suppliers.

The booking interface is gorgeous and makes it simple to find and secure hotels, car rentals, trains, and more from inside the platform. It also integrates well with CRM, HR, and accounting software, making it a good choice for both travel agencies and corporations.

Overall, BizAway makes our list of the best travel agency software because it can save you money on travel packages. For travel agencies, any tool that helps you achieve better margins is worth having in your software stack. Sure, it might lack some of the deep customization options of its competitors, but make no mistake, this is a solid solution that makes travel and booking management far easier.

BizAway notable features

• Superb user interface booking system
• Excellent and in-depth reporting tools
• Superb expense management and policy control tools for corporate travel clients

BizAway reviews

Here is what real BizAway customers have to say about the solution:

• Software Advice: 4.7/5 ⭐
• GetApp: 4.7/5 ⭐

• Best for: Building a travel agency website
• Pricing: Starts at $14 per month, but busy agencies will need higher-tier plans

Webflow is a visual website building site with CMS and hosting capabilities. It allows businesses of every type to build professional-looking custom websites that are ready for the modern age.

While there are many solid template-based website builders out there, Webflow is a winning choice for travel agencies for a number of reasons. Firstly, travel marketing is heavily reliant on images. Webflow helps you sell experiences because it handles visuals superbly. Additionally, it offers great responsive design, which is essential for clients who browse for trips via mobile. Finally, Webflow integrates well with third-party custom booking systems.

Weflow is flexible enough to suit a wide variety of travel agencies, from small operators to luxury travel websites. It’s very easy to build a site that will totally wow your clients without knowing any code. This feature will save you money on maintenance and getting your site built. When you add in Webflow’s hosting, these advantages alone are enough to justify its monthly price.

Another thing to consider is that Webflow builds fast-loading websites. Website loading speed is important to clients, and it’s also an SEO ranking factor. But that’s not the only way that Webflow will help with SEO. It also comes with SEO tools that help you structure your site so that you maximize visibility and promote organic site visits.

Overall, Webflow is a powerful web design tool that lets you build superb, visually appealing websites. A well-designed, secure, and fast-loading website is the first step on the path towards building trust and credibility, which are essential in the travel industry.

Webflow notable features

• Customizable design that helps you create a unique and visually striking website without coding
• Build in CMS to manage your destinations, tours, packages, blog content, and more
• Easy integration with booking and payment tools

Webflow reviews

Here is what real Webflow customers have to say about the solution.

• Capterra: 4.6/5 ⭐
• GetApp:   4.6/5 ⭐

• Best for: Customer operations
• Pricing: Starts at $59 per month

Since Front was launched in 2013, it has become widely adopted by travel agencies and other businesses as a way to enhance collaboration and customer communication via shared email inboxes.

Travel planning involves a lot of communication with hotels, car rentals, tour operators, trains and buses, and so on. Front helps you centralize these communications so that nothing is missed or forgotten.

The front really comes into its own for travel agencies, thanks to a few core features. Firstly, it’s a great way to collaborate on travel inventories because members can leave notes, assign tasks, and trash out the finer details, all in one place. What’s more, the booking tools are great for group planning.

If you’re a very small travel agency, some of the features might feel excessive. However, for busy teams, you can customize Front around your workflows, benefit from data & analytics tools, and get real-time visibility into which tasks your agents are handling, and which have fallen through the cracks.

Overall, Front ensures that your back office is streamlined, efficient, and on top of everything.

Front notable features

• Shared inboxes are a great way to provide much-needed visibility and oversight into disparate travel communications
• Superb templates for providing travel updates
• Excellent integration with CRM and booking tools

Front reviews

Here is what real BizAway customers have to say about the solution.

• G2: 4.7/5 ⭐
• GetApp: 4.6/5 ⭐

The best travel agency software makes life easy for you and your clients. Whether it’s by giving you access to a wider range of hotels and flights, ensuring your communication is timely, and that you can offer flexible ways for your client to pay.

Copilot’s super client portals help you streamline your onboarding, client communication, progress, document sharing, and payments. Sign up for a free Copilot trial today and take a holiday away from disorganized communication, inefficiency, and slow payments.

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How to choose the best travel agency software.

Navigating the world of travel agency software can be a daunting task, especially with the multitude of options available. Did you know that tools like TravelPerk and FareHarbor are considered among the top software for travel businesses this year? This blog post is designed to simplify your search by breaking down crucial factors such as essential features, pricing models, user-friendliness, and more to look for when choosing a travel agency tool.

Stick around, we’re about to embark on a journey to find your ideal travel agency software solution.

What is Travel Agency Software and Who is it Useful For?

Travel agency software is a digital platform designed specifically for travel agencies and tour operators to streamline their online booking process, enhance customer experience, and manage various aspects of travel management.

It is useful for a wide range of businesses, from small agencies to large enterprises, that deal with selling tickets, organizing tours and activities, and providing comprehensive booking services.

Definition of travel agency software

Travel agency software is a tool for travel businesses. It helps them manage bookings, tickets, and client needs in one place. This includes places to stay, trips to take and flights.

Some of these tools can work with other business tools too. It makes running a travel agency smoother and less hard.

Target audience

Travel agency software is for a wide range of people. It suits small business owners who have travel agencies. This tool also works well for big companies. They can use it to plan their staff’s trips.

Anyone who wants an easy way to handle travel plans should think about using this software. This includes tour operators and those in charge of corporate travels. Selling tickets, planning tours, and booking are some tasks the software can do fast.

So, both new startups and established firms will find it useful.

The software makes it simple to manage every part of a trip. Travel agents and operators can use its features to make their work smooth. So if you run a tour company or own a travel firm, this tool is for you!

Benefits of Travel Agency Software

Travel agency software offers numerous benefits to travel agencies of all sizes. It enhances efficiency and saves time by automating various processes such as booking and reservation management.

This not only streamlines the online booking process but also enhances the overall customer experience. Additionally, travel agency software is cost-effective, helping businesses save money on manual labor and other expenses.

Overall, it plays a crucial role in improving the operations and productivity of travel agencies while ensuring an enhanced customer experience.

Efficiency and time-saving

Travel agency software makes work fast. It cuts down time spent on tasks. With it, travel agents can make bookings in a few clicks. There is no need for long phone calls or manual data entry.

More work gets done in less time. The software does lots of tasks at once too! It checks prices, finds seats and even sends tickets to customers all by itself! This not only speeds up work but keeps clients happy as well.

Time is money in business and this tool helps save both!

Cost-effectiveness

Travel agency software offers cost-effectiveness for travel agencies of all sizes. By automating manual tasks, streamlining processes, and reducing the need for paperwork, these software solutions help save valuable time and resources.

This translates into cost savings by minimizing labor costs and increasing operational efficiency. Additionally, some software options offer flexible pricing models that can be tailored to fit different budgets, making it easier for small businesses and enterprises alike to find a solution that suits their financial needs.

With cost-effective travel agency software, agencies can focus on delivering exceptional service to their customers while maximizing profitability.

Enhanced customer experience

Travel agency software plays a crucial role in enhancing the customer experience. By streamlining online booking processes and offering real-time product reviews, travelers can make informed decisions.

With integration capabilities, travel agencies can provide comprehensive booking software that allows customers to easily reserve flights, accommodations, and activities. This not only saves time but also ensures a seamless and hassle-free booking experience for customers.

Additionally, by using travel agency software with customer relationship management (CRM) features, agencies can personalize their services and offer tailored recommendations based on customer preferences and past bookings.

Essential Features and Functionality to Look for

When choosing travel agency software, it is important to consider essential features and functionality that will streamline your booking process and enhance the customer experience.

Look for software that offers easy booking and reservation management, integration capabilities with third-party tools, robust reporting and analytics, as well as customization options to tailor the software to your specific needs.

Booking and reservation management

Travel agency software offers a booking and reservation management system that allows travel planners to efficiently handle reservations. With this feature, they can easily reserve rooms, flights, and activities directly from their agency website.

This streamlines the booking process and enhances the overall customer experience. Some of the best travel agency software options include Egencia Suite, Lemax, TravelPerk, TravelWorks, WeTravel, Rezdy, TrekkSoft, and Avochato.

These comprehensive booking software solutions offer real-time product reviews and integration capabilities with third-party tools to further optimize the reservation process for travel agencies.

Integration with third-party tools

Travel agency software that offers integration with third-party tools can greatly enhance the functionality and efficiency of your business operations. By seamlessly connecting with other software and platforms, such as accounting systems, email marketing tools, customer relationship management (CRM) platforms, and payment gateways, you can streamline your processes and improve productivity.

For example, integrating with accounting software like Xero or QuickBooks allows you to automate financial tasks and easily track expenses. Integration with email marketing tools like Mailchimp enables targeted communication with customers, while CRM integration helps you manage client relationships effectively.

This level of connectivity ensures a smooth flow of data between different systems, eliminating manual work and reducing errors. With seamless integration capabilities in travel agency software solutions, you can optimize your operations and provide a better experience for both your team and customers.

Reporting and analytics

Reporting and analytics are essential features to consider when choosing travel agency software. These tools provide valuable insights into the performance of your business, allowing you to make informed decisions and improve your operations.

With reporting capabilities, you can track key metrics such as bookings, revenue, and customer satisfaction. Analytics help you analyze trends and spot opportunities for growth. By understanding data from different sources, like customer reviews or product ratings, you can identify areas that need improvement or optimize your offerings based on real-time feedback.

Reliable reporting and analytics functionalities in travel agency software enable you to stay competitive in the industry and deliver exceptional experiences to your customers.

Customization options

Travel agency software should offer customization options to meet the specific needs of each travel agency. This allows agencies to tailor the software according to their preferences, branding, and business processes.

Customization options can include adjusting the user interface, adding or removing features, integrating with other tools, and configuring workflows. By having these customization options available, travel agencies can optimize their operations and provide a more personalized experience for their clients.

It’s important for agencies to consider this aspect when choosing travel agency software to ensure they have the flexibility they need to meet their unique requirements.

Things to Consider When Choosing Travel Agency Software

When choosing travel agency software, it is important to consider factors such as budget and pricing models, user-friendliness, customer support and training, as well as security and data privacy.

Budget and pricing models

Choosing the right travel agency software involves considering your budget and the pricing models offered. Here are some factors to keep in mind:

• Compare the prices of different software options to find one that fits within your budget.
• Look for flexible pricing models, such as monthly subscriptions or per booking fees, that align with your business needs.
• Consider any additional costs, such as setup fees or transaction fees, when evaluating the overall affordability of the software.
• Take into account the scalability of the pricing plans. Ensure that you can easily upgrade or downgrade as your business grows or changes.
• Look for software providers that offer free trials or demo versions so you can test the product before committing financially.
• Consider the value for money. Look beyond just price and consider the features and benefits provided by each software option.

User-friendliness

User-friendliness is an important factor to consider when choosing travel agency software. It’s all about how easy the software is to use and navigate. Travel agencies need software that doesn’t require a lot of training or technical expertise to operate effectively.

The goal is to find a system that can be seamlessly integrated into existing workflows and allows agents to quickly access the information they need without any hassle. User-friendly software should have intuitive interfaces, clear menus, and straightforward navigation options.

This ensures that agents can efficiently perform tasks like booking reservations, managing itineraries, and generating reports without wasting time figuring out complicated processes.

Customer support and training

Another important factor to consider when choosing travel agency software is the availability of customer support and training. It’s crucial to have access to reliable support channels, such as a helpdesk or live chat, in case you encounter any issues or need assistance with the software.

Additionally, look for software providers that offer comprehensive training resources, including tutorials and documentation, to ensure that you and your staff can quickly learn how to use the system effectively.

Reliable customer support and thorough training materials are essential for a smooth transition and ongoing success with your chosen travel agency software.

Security and data privacy

When choosing travel agency software, security and data privacy should be top priorities. You want to ensure that your customers’ personal information and payment details are protected from any potential breaches or unauthorized access.

Look for software providers that offer robust security features such as encryption, firewalls, and secure servers. It is also important to check if the software complies with industry regulations for data protection, like GDPR (General Data Protection Regulation).

Consider reading reviews and ratings from verified users to get an understanding of how well the software performs in terms of security measures. Keeping your clients’ data safe is crucial for maintaining their trust and reputation of your travel agency.

Conclusion and Recommendations

When choosing the best travel agency software, it’s important to consider factors like your budget, user-friendliness, customer support, and data security. Look for software that offers essential features such as booking management and integration with third-party tools.

Reading real-time product reviews can also help you make an informed decision. Some recommended options for travel agency software include TravelPerk, FareHarbor, Egencia Suite, and Lemax.

By selecting the right software, you can streamline your online bookings and enhance the overall experience for your customers.

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Anisha Jain

Anisha Jain, a dynamic professional in the sports SaaS industry, transitioned from economics to digital marketing, driven by her passion for content writing. Her tenure at TBC Consulting culminated in her role as CEO, where she honed her skills in digital strategy, branding, copywriting, and team management. Anisha's expertise encompasses various aspects of digital marketing, including 360-degree marketing, digital growth consulting, client communication, and business development, making her a versatile asset in the SaaS domain.

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19 Best Travel Agent Tools to Use

We take pride in providing authentic travel recommendations based on our own experiences such as unique images and perspectives. We may earn a commission when you purchase a product or book a reservation. Learn more ›

Written by Kyle Kroeger

When booking travel, many different options and resources are available. However, as a travel agent, you need to find the best ones that will help you save time and money for your clients. To help you, we’ve compiled a list of essential tools for travel agents.

The right software is one of the most essential travel agent tools for any business, especially travel agencies. It helps agents manage their business more efficiently and provides various features to help with bookings, client management, and marketing.

When choosing software for your agency, remember key things, such as ease of use, pricing, and the underlying customer support you offer.

The best software options for travel agencies are broken down into marketing, CRM, online booking software, and accounting software.

Best-Of by Category

Marketing tools.

As a travel agent, you know that marketing is key to success. You can reach potential clients and sell trips with the right marketing software.

Marketing software can help you accomplish all of this and more. With powerful features like email marketing, social media management, and lead tracking, marketing software can help you grow your business quickly and efficiently.

1. Jasper.ai

With Jasper.ai , you can write a social media plan in minutes and write all your posts simultaneously.

The best thing about this tool is that it uses artificial intelligence to generate content for you—which means it’s always up-to-date, always on brand, and never repeats itself. And since AI constantly learns, it will create even better content over time.

If you think this sounds too good to be true…well…it is. We won’t lie: Jasper’s AI is still pretty new—so don’t expect perfect results. But if you’re willing to put in some work (and maybe hire an actual human editor) [ Editorial Note; you’re welcome ], then, by all means, give it a go.

2. SurferSEO

If you want to know what people are searching for and how to optimize your content for search engines, then SurferSEO is your tool. It allows you to find the most popular keywords for your website and which ones best describe it.

It also allows you to see what people are searching for on Google so that you can better tailor your content accordingly. Additionally, SurferSEO allows agents to see what keyword phrases are used in their niche and where they rank at any given time—to see if there’s room for improvement or if they’re already doing great.

We love SurferSEO. As it happens, this article was researched, written, and edited in SurferSEO. Thanks, Surfer!

See Related: Practical Tips for Working While Traveling

3. ClickUp – Best for Project Management

A project management tool is one of the best ways to manage your projects and tasks. ClickUp is a cloud-based software that allows teams to collaborate, organize, and track their work in one place.

You can assign tasks, create milestones or due dates, add comments and attachments, as well as have discussions within each task. This highly customizable, powerful tool is perfect for travel agencies because it makes planning your upcoming trips easier.

See Related: Proven Travel Agency Marketing Ideas to Grow Your Business

4. Bluehost – Best for Website Hosting

As a travel agency, you need to have a solid online presence. And one of the best ways to do that is to have your travel agency website.

With Bluehost , you can get your domain name and professional email address for a low monthly price. You’ll also get access to powerful website-building software and 24/7 customer support.

It will only take 5 minutes or even less to start your website for your travel agency and will help take your marketing, reputation, and direct selling efforts to another level.

See Related: Pros and Cons of Being a Travel Agent: Is It Stressful?

5. ConvertKit

ConvertKit is an email marketing platform that lets you send automated emails, create beautiful email newsletters, and track your results. With ConvertKit, you can stay in touch with your clients and prospects quickly and efficiently.

Canva is a free online design platform that makes creating beautiful visuals and brand colors for your website, social media, and marketing materials easy. With over 1 million templates available, and varying levels of complexity, you can draw up any design you need to create social media images.

Destination marketing professionals know that imagery is everything for your social media channels in today’s age, so make sure you’re using Canva to make your posts pop.

See Related: Using a Travel Agent vs Booking Online: What’s Better for Vacations

Customer Relationship Management (CRM) Systems

CRM systems are vital for managing your client relationships. With a sound CRM system, you can keep track of your client’s contact information, travel preferences, and booking history. This can help you provide a better service and grow your business.

7. Zoho’s Travel Agency CRM: A comprehensive tool from an industry leader

Zoho is one of the leading CRM providers and offers travel CRM features that make sales more profitable. Zoho’s lead capture software can be downloaded directly to CRM for any query on your website and transferred between agents.

You can create quota templates sent back to customers per your requirements. Zoho likewise helps you simplify passengers’ handling and classify them based on role. Zoho Travel Agency CRM is essential for streamlining your business processes and making your agency more efficient.

8. LeadSquared Travel CRM: Comprehensive marketing software

LeadSquared is a CRM software for travel agents that automates all marketing sales activities, manages the lead management, and supports detailed reports, custom dashboards, and sales distribution according to trip location.

LeadSquared offers a full-service travel marketing solution with an integrated CRM and marketing system geared explicitly toward travel brands.

Travel products are split into three parts: automating all marketing sales activities, managing lead management, and building detailed reports and analytics.

See Related: How to Book the Cheapest One-Way International Flights

9. Kapture Travel CRM: Automatic itineraries and travel sales tunnels

Kapture is a cutting-edge CRM software for travel agents that semi-automatically creates itineraries in the system. It also includes a sales funnel to monitor your customers’ progress from initial interest in travel to booking.

Kapture also enables travelers to securely and easily store their passport tickets and visa documents. This way, you can be assured that all your documents are in one place and easily accessible when needed. With Kapture, developing itineraries has never been easier.

Accounting Software

Accounting software is an important tool for any business, and travel agents are no exception. Good accounting software can help you keep track of your expenses, manage your finances, and make tax time a breeze.

The following accounting software is recommended for small travel agency businesses:

10. QuickBooks Online

QuickBooks Online is one of the best accounting software options for travel agents. QuickBooks is easy to use and has all the necessary features to run your business smoothly. QuickBooks also offers a variety of reports that can help you keep track of your business finances.

QuickBooks Online is a great option for travel agents who want to avoid the hassle of managing their finances manually.

QuickBooks Online also offers a free trial before you commit to using it. QuickBooks Online is a great option for travel agents who want easy-to-use accounting software with all the features they need to run their business smoothly.

See Related: Free Printable Travel Planner

11. Xero: Secure and feature-rich

Xero is cloud-based accounting software that offers a variety of features and interfaces for users. Xero is an ideal travel tool for hotels or hostels.

It integrates with many tourism applications and supports almost 150 foreign currency pairs. Xero provides a variety of interfaces for developers and users.

Xero is constantly innovating and expanding its features. Xero is a great choice for accounting software for travel agents. Xero’s innovative features and interfaces make it the perfect tool for managing your finances while on the go.

See Related: Best Travel Agency Blogs: Ideas to Build Your Business

12. TravelWorks: BSP-ARC support and group planning

TravelWorks is a software program that makes things easier for Travel Agents and Accounting Managers. TravelWorks simplifies commission management by organizing it all in one place – even when agents share commissions.

The program is also used to streamline group planning through templates. This makes TravelWorks an essential tool for anyone in the travel industry. TravelWorks is also useful for US agencies qualifying for airline reporting and bill settlement plan accreditation.

The software automatically identifies errors, making TravelWorks a valuable resource for managing commissions and keeping on top of accreditation requirements.

See Related: How to Build a Travel Website (And Make Money)

Booking and Reservation Software

This software helps agents keep track of their online bookings and reservations. It’s also a great way to manage client information.

13. Amadeus Travel Agent Desktop

Amadeus Travel Agent Desktop is software that helps travel agents and agencies book flights, hotels, and car rentals . It also provides various other features like fare comparisons, seat maps, and itinerary management.

Many travel agents use this software, an excellent tool in your arsenal. It’s beneficial if you book a ton of flights , book business trips, or if you need to manage multiple itineraries at once.

See Related: Best Travel Agent Jobs: Remote & Top Agencies

14. Lemax: Offers much more than hotels and flights

Lemax is a software that enables you to book Lemax products easily and quickly. It also allows Lemax customers to manage bookings, view invoices, and access account information. The Lemax API can also add Lemax products to your website or app.

Lemax integrates with Travelport GDS and Hotelbeds to add flights, hotels, rental properties, excursions, vessels, and trips. The advantage of using the Lemax API is flexibility and general availability. It’s easily used by most travelers, from conferences to groups of tour operators.

See Related: How to Start a Ticketing Business: Online & Home-Based

15. PHPTravels: A general-purpose and open-source booking engine

PHPTravels is a booking software for travel agencies that offers good module support. You can easily add additional modules to your existing solutions by using them individually. The software is also fully free of charge, and software developers can be employed to customize it if necessary.

Aside from providing code for your mobile app, PHPTravels also has a demo site compatible with Travelport GDS, hotelbeds, bedbank, Expedia , and other tier-one vendor websites.

See Related: How to Become a Home-Based Travel Agent

16. Bookinglayer: A great adventure travel booking engine

Bookinglayer is a booking software for travel agencies focused on trekking, mountain biking, surfing, and other adventure travel. The engine is not fully integrated with a supplier’s system.

This application is designed to deploy quickly on the most common CMS platforms (Squarespace, WiX, WordPress, etc.). It already includes a payment module with integrated gateways and other features, such as a customized surcharge.

Bookinglayer offers a 7-day free trial period so that you can determine whether their software is the right fit for your agency.

After the trial period, Bookinglayer offers three different subscription plans to choose from so that you can find the perfect one for your business needs.

See Related: Best Travel Accessories: Save Time and Money

17. Rezdy: A tours and activities marketplace and booking engine

Rezdy is a great option if you’re looking for booking software for travel and tourism agencies. Rezdy can connect directly to major tour aggregation sites like TripAdvisor, Klook, and other companies.

Rezdy also offers a variety of payment gateway options, including Stripe, PayPal, Square, and Stripe. Rezdy is a great choice for travel agencies looking for booking software that is easy to use and offers a variety of payment options.

See Related : Gift Ideas for Travel Agents

Tour and Itinerary Building Software

Travel agent tour and itinerary-building software can help you save time when creating travel plans for your clients. With these best tools, you can easily find and book tours and activities and create custom itineraries.

18. Tripcreator: Tour planning with built-in inventories and booking engine

Tripcreator is a web-based tool that helps tour operators design custom trips for their clients. Tripcreator provides a hotel list, attractions, and offline stock, as well as the ability to search for activities by date, open hours, and distance.

Tripcreator also offers booking tools and customized white-label features for a recurring fee. Tripdesign is performed by Tripcreator, which validates the date, open hours, and distance.

Dynamic tours can be created, and manual activities can be combined. For recurring fees, the user gets booking software and customized white-label features.

See Related: How to Find Cheap Flights [An Actual Step-by-Step Guide]

19. Tourwriter: An itinerary builder with booking engine and CRM

Tourwriter allows you to create and embed itineraries into websites with an easy designer-level option. As an expert-level customer who pays more, you can use Tourwriter’s automated booking engine with booking confirmations, commission management, and CRM.

Tourwriter makes it easy to tailor the travel experience to the user by providing an easy-to-use interface and powerful features.

With Tourwriter, you can easily create custom itineraries for your website visitors, making it easy for them to book travel arrangements and get the most out of their trip.

See Related: Using a Travel Agent vs Booking Online: What’s Better for Vacations?

Why Use Travel Agency Software?

There are a few reasons why you should be using travel agency software. First, they can help you save time when booking travel .

With so many different options available, it can be difficult to compare prices and find the best deals. But with the right software, you can easily find the cheapest flights and accommodations.

Second, travel agency software can help you save money. You can access exclusive discounts and deals you can pass on to your clients using the right resources. This can help you earn more commission and grow your business.

Lastly, using travel agency software can help you provide a better service to your clients. You can find the best deals and offer a more comprehensive service with the right software. This can help you attract new clients and retain existing ones.

What to Look for in Travel Software

When choosing a travel agent software, there are a few key features to look for:

Ease of use

The software should be easy to use and understand. It should have a user-friendly interface that makes finding the information you need easy.

Functionality

The software should have all the necessary features to run your business effectively. Ensure the software has a CRM system, booking engine, and tour and itinerary builder.

Customer support

The software should have good customer support if you encounter any problems. The company should offer live chat, phone, and email support. Getting help when needed is important – this is your business on the line!

The software should be affordable, and a free trial should be offered before buying it. The software can be expensive over time, but the best software is usually priceless. Don’t fall for a sales gimmick when someone is trying to sell you something that is way overpriced.

Now that you know about the best travel agency software, it’s time to put them to use! By utilizing these tools, you’ll be able to streamline your workflow and make booking trips a breeze.

See Related: Best Travel Resources: Tools to Travel More for Less

What system do travel agents use?

Travel agents use various systems, programs, and tools to help them plan vacations for their clients. Some popular tools used by travel agents include:

– Sabre: A global distribution system used by travel agents to book airfare, hotels, and other travel arrangements – Apollo: A reservation system used by many hotels and airlines to book rooms and flights – GDS: A Global Distribution System that allows users to search for fares from different airlines around the world – Travelport: A system used by travel agents to book airfare, hotels, and other travel arrangements

What software do travel agents use?

Travel agents use a variety of software programs to help them plan vacations for their clients. Some popular software programs travel agents use include CRM, accounting, and project management tools.

Related Resources

• Travel Hacking 101
• How To Travel Full Time (And Make Money)
• How to Become a Home-Based Travel Agent

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Top 7 best travel agency software in 2024

What is travel agency software and who is it useful for, what benefits does travel agent software offer.

• Simplified booking processes: Customers can compare and book flights, accommodation, and services from various suppliers via a user-friendly travel booking system
• Automation of back-office tasks: Automated itinerary creation, invoicing, and payments help businesses save time and boost productivity
• Real-time inventory management: Centralised inventory data enables businesses to make customised recommendations and prevent overbooking
• Built-in Customer Relationship Management (CRM): Businesses can better manage customer relationships by tracking interactions and preferences
• Immediate cost savings: Businesses can access negotiated rates and discounts to provide competitive pricing
• Enhanced decision-making: Businesses can easily access insights into sales, revenue, and other key metrics to help inform future business strategies

What features and functionality to look for in travel agency software

The best travel agency software in 2024, 1. travelperk.

Core strengths:

How customers rate travelperk, travelperk pricing.

• Starter: This plan is completely free to use, with no monthly subscription fee. The first 5 bookings each month are completely free too (with a 5% booking fee thereafter). You’ll have access to consolidated invoicing, unlimited cost centers, one policy and approval workflow, and travel restriction information and alerts.
• Premium: For £79/month and a 3% booking fee, you’ll have access to concierge services and savings of up to 25% with VAT-ready invoices.
• Pro: For £239/month and a 3% booking fee, you'll unlock unlimited policy and approval workflows, unlimited budgets by cost center, custom reports and insights, and access to corporate rates.
• Enterprise: This option is designed for enterprise businesses that want to customise their requirements. To find out more about this plan, get in touch with an expert .

Discover today how to give your execs a top-notch travel experience that will have them smiling every step of the way.

• A centralised booking platform provides travel agents with access to a range of travel options, including flights, accommodations, car rentals, and more.
• Sabre’s GDS allows travel agents to search, compare, and book travel services for their clients.
• A mobile app enables travel management companies (TMCs), corporate travel managers, and travellers to access, manage and organise their business trips and itineraries.
• CRM tools help travel agencies manage customer information, preferences, and communication history.
• Reporting and analytics features provide insights into booking patterns, sales performance, and other key metrics to help travel agencies make informed business decisions.

How customers rate Sabre

Sabre pricing.

• Businesses can publish mini websites for each project to help their clients visualise the whole trip in one go.
• Businesses can consolidate suppliers within a personal catalog for easy management.
• Budgets can be adjusted flexibly using dynamic pricing to align with each client's requirements.
• Ezus automates trip costing to help agencies stay within each client's budget.
• Travel proposal documents and quotes can be customised and tailored to an agency’s unique branding.

How customers rate Ezus

Pricing information.

• Starter: £111 per month.
• Professional: £255 per month.
• Premium: £680 per month.
• Enterprise: Customised subscription prices are available for larger enterprises.

4. Dolphin Dynamics

• Tools to help manage and book travel services, including flights, accommodations, tours, car rentals, and cruises.
• A travel CRM helps agencies manage customer information, preferences, communication history, and interactions to boost targeted marketing efforts.
• Integrations with suppliers, including airlines, hotels, and car rental companies help agents access real-time product availability and accurate pricing information.
• Reporting and analytics features enable travel agencies to gain insights into sales, revenue, booking trends, and other key performance metrics.
• Each platform and its workflows and processes are customisable to meet the unique needs of each business.

How customers rate Dolphin Dynamics

Learn more about travelperk, 5. travelport.

• Travel agents can access booking platforms where they can search, compare, and book flights, accommodation, car rentals, and other travel services from multiple suppliers.
• Travelport provides APIs that enable travel agencies to integrate Travelport's data and booking capabilities into their own systems and websites.
• The platform’s “Productivity Automator” feature streamlines workflows and reduces the number of manual back-office tasks.
• Businesses can process payments, manage commissions, and handle financial transactions within the platform.
• Travel agencies can access reporting and analytics tools to gain insights into sales, revenue, booking trends, and other important performance metrics.

How customers rate Travelport

Travelport pricing.

• Businesses can improve efficiency and reduce costs with completely automated sales workflows.
• A reporting engine helps businesses access accurate profitability reports for each tour and package product.
• Reports on supplier performance help companies understand the revenue generated for each supplier, aiding in renegotiations for better commissions.
• Businesses can access multilingual quotes, invoices, and travel itineraries.
• Automated payment reminders enable quicker reconciliation.

How customers rate Lemax

Lemax pricing.

• Juniper’s booking engine enables businesses to create personalised vacation packages for their customers.
• Businesses can access yield management tools and adjust prices and offers according to market conditions.
• A flexible booking system enables customers, travel agencies, and affiliates to offer products at discounted or commission-based rates.
• Wholesale tour operators can easily offer a wide range of products from a single platform to reach thousands of clients.
• Businesses can manage their product portfolios and update availability, change prices, and sell complementary products directly from the platform.

How customers rate Juniper

Juniper pricing.

Make business travel simpler. Forever.

• See our platform in action . Trusted by thousands of companies worldwide, TravelPerk makes business travel simpler to manage with more flexibility, full control of spending with easy reporting, and options to offset your carbon footprint.
• Find hundreds of resources on all things business travel, from tips on traveling more sustainably, to advice on setting up a business travel policy, and managing your expenses. Our latest e-books and blog posts have you covered.
• Never miss another update. Stay in touch with us on social for the latest product releases, upcoming events, and articles fresh off the press.

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Travel Agency Software Travel Agent Booking and Management Software

Moonstride for travel agents.

Created by travel industry experts, moonstride offers “best in class” travel agent software. moonstride contains a wealth of customisable travel features perfect for established travel agencies, OTA’s and ambitious startups that will help your business reduce your operating costs AND increase margin on every booking.

moonstride is the industry’s most comprehensive travel agent booking system offering components like flights, hotels, transfers and more to create unique travel products. The platform is simple to use and customisable to every travel business and can be integrated with an online booking engine for travel agents.

moonstride is capable of powering your travel business end-to-end from the initial customer search to the availability response, product information, customer basket, payment options, voucher generation, invoicing and amendments. Every admin task can be managed from within the platform.

Your professional network is your business and we recognise how important it is to keep your relationships with your suppliers, customers and partners organised and accessible. Our  travel agency CRM solution  allows for easy connection and communication with branch visitors, customers, agents and suppliers with both automated and account specific communication.

• Use the CRM system to tag enquiries and assign priorities to emails, enquiries & bookings.
• Use auto-assign to send related tasks to your team and manage work-flows.
• Manage your sales teams effectively and ensure enquiries are funneled to the right team members.
• View the real time status of all your enquiries, in process, pending or booked and quickly understand the most important tasks of the day.
• Create a customisable Kanban view and watch your leads move through the different stages of the booking process until confirmed.

How Does moonstride Help You?

moonstride automates the entire search and booking flow so that you can focus on real customer care and adding upgrades or ancillaries to your bookings.

More than just a booking platform, moonstride travel agency CRM provides the complete travel management package with a line-up of automated search and book features for agents, customisable travel product listings, booking management tools, invoice and analytics.

moonstride allows travel agents to manage every booking and drive the most revenue from every single enquiry with detailed reporting, billing and invoicing.

moonstride can also handle discounts, promo codes, supplements, payment policies, blackout dates, promotions and limited stay restrictions and save your staff hours of time on admin.

Benefits of Using moonstride (Travel Back Office and Booking Engine)

Customisable, rich in features and flexible, moonstride will help your business grow

Increase staff productivity and reduce human error

Offer online booking journeys

Intuitive reservation management system

Accounting system integration

Payment gateway integration

Multiple supplier APIs

Configure your pricing dynamically at product level for every supplier

Calculate your markups and agent commissions automatically

Manage all customer, supplier, payment, currency and booking details centrally

Comprehensive reporting system helps you stay on top of payments

Strong contracting module to help you grow direct product

Multi-currency and Multilingual – open up your business to new markets

Easily Add Travel Products

• Easily create and manage travel products both directly contracted and third party.
• Add travel components like flight, accommodation, transfer, car-hire, tour, activity, cruise and create complex, bespoke travel packages.

Create Engaging and SEO-Ready Content

Reach global customers with multilingual product and destination descriptions.

Tour Itinerary

Easily create bespoke itineraries and packages by adding moonstride’s travel components. Include hi-res images, videos and descriptions to travel product. Update or add products and components at any time.

Create Group Packages, Calculate Prices and Send Quotes

Easily create a bespoke group package. moonstride software calculates the total group price based on the number of persons in the group pulling in all travel elements of the bookings. Create and send customised travel itinerary to customers in seconds.

Manage Pricing

Manage your customer and supplier prices, cancellation rules, special promotions, child policies, cancellation costs, markup/margin percentages and commissions. Enter additional services and supplements to a booking. Individual product level mark ups as well as supplier level mark ups are fully customisable.

Review Cashflow

Simple & Powerful system to track profit for each booking. Understand at a glance money coming in and out of the business, payments due and payments expected.

Notifications & Alerts

• Create notifications and send automated messages to customers via email at pre-programmed stages of the booking/after sales process.
• Send automated lifecycle emails to your customers for balance due reminders, ancillary sales before travel, after travel services, birthdays, anniversaries, and more.
• Analyse your bookings, sales and revenue in detail by channel, by supplier, by destination.
• Easily export data to excel or csv at a single click.

Frequently Asked Questions

moonstride travel agent CRM is a one-stop platform where all of your business needs are managed in one place. The software is simple to use and customisable to your business needs. Having a centralised platform, it has never been so easy to manage all of your customer and supplier relationships, payments, as well as booking details. Using our software, you can increase booking numbers and productivity, reduce human error, and allocate more time to providing exceptional service to your loyal customers. Whether it be adding upgrades to bookings, staying on top of customer celebrations, and going the extra mile to make sure your customers feel important, our moonstride travel agency CRM, frees up the time for you to do so.

Offering a 360 solution, moonstride is the most comprehensive travel agent booking system out there and offers a wealth of customisable travel features such as:

• Stay on top of all leads and follow their journey from initial enquiry to post booking.
• Easily create bespoke itineraries in minutes using simple yet detailed drag and drop features. Include hi-res images and descriptions, and make your itineraries stand out.
• Manage all customer and supplier payments, automatically calculate multi-currencies, markup and commissions, as well as special promotions, child policies or cancellation costs.
• Documentation management automatically creates vouchers, invoices, and confirmed itineraries for all confirmed bookings.
• Notifications and alerts allow you to send automated emails to customers that have been pre-programmed. These can include payment reminders, welcome home emails or feedback questionnaires, so you can be sure documentation is sent consistently on time.
• moonstride includes a comprehensive reporting system offering a quick overview of the business productivity, reviewing money coming in and out of the business, so you can stay on top of payments easily.

These are just a few of the travel features currently offered, for more information request a demo today and find out how the moonstride travel agent software will benefit you and your business.

Getting started with moonstride is quick and hassle-free. Simply go to our Home Page and request a demo. Once completed, one of our travel experts will be in touch to set up your account and confirm your package accordingly. Contact us today to kick-start your onboarding process.

This is subject to the type of subscription you have chosen. If you choose a monthly subscription, you will automatically be charged on the billing date every month, unless you choose to cancel your subscription. moonstride accepts payments via debit or credit card. It is also possible to choose an annual plan, where an initial payment for the year ahead is taken.

The pricing of our travel agent software is simple and transparent. There are optional packages, which range from pro to enterprise. These packages offer flexible plans to enable travel agencies to choose the functionalities that will enhance their business accordingly. The price, therefore, varies subject to the package and functionalities included, as well as the number of users required. For more information on the pricing we offer, please click here .

We currently offer packages ranging from moonstride pro, moonstride DMC, moonstride group and moonstride enterprise. There is a one-time setup cost for moonstride, this varies subject to the moonstride package you choose. For more information on the pricing for each of the packages we offer, please click here .

The team at moonstride are here to ensure you utilise your travel agent software and make the most of its functionalities. We have designed a simple and hassle-free onboarding process to get you started with your system right away. As soon as you embark on your moonstride journey, a dedicated travel specialist will provide you with technical guidance and support throughout the set-up and implementation of your platform. Following this, easy access to ongoing support and assistance will also be available. For more information on support, please click here .

moonstride is a cloud-based CRM, so all you need is an internet connection and login details. You can access the moonstride travel agent CRM from your laptop, mobile, or tablet device, making it possible to work from anywhere around the world.

Security is a primary concern here at moonstride. Our travel agent CRM is a cloud-based system that uses modern encryption methods to keep your data secure.  We adhere to the best practices for data security and storage, and we are GDPR compliant. You can be confident that your data is safe with moonstride.

Using the moonstride travel agent software, you can easily calculate your own markup and agent commission automatically, saving time, maximising profit, and reducing the risk of error.

Using our moonstride travel agent CRM, you can easily manage and organise invoices for each booking and keep track of payments for multiple agents simultaneously.

Any documentation sent to your customers will include your own branding. This includes documents such as emails, quotes, vouchers, and invoices.

Yes, moonstride does provide an agent login feature. We also have an agent module in moonstride which allows your employees to tag enquiries, bookings and manage invoicing.

moonstride provides a feature to add a company or client for an agent and then when you are creating an enquiry/quote/booking it is possible to tag that company or client to the agent and send quote/booking documents in their own branding.

Using the moonstride travel agent software, you have the flexibility to add and manage agent details from the system.

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SABRE FOR LEISURE TRAVEL AGENCIES

Travel agency software solutions to elevate your business

Deliver travel the way they want it

Not a current Sabre customer? Unlock new possibilities with us.

Bespoke experiences created from a global marketplace

A new era of leisure travel has emerged. One of fierce, focused competition vying to navigate shifting market dynamics while meeting the sophisticated digital demands of the travel consumer. Travelers want intelligent retail experiences that are fast, flexible and frictionless. Which is why we bring you access to the best content and flight booking software through our technology and travel marketplace. And why we manage the partnerships and commercial business models you need to compete and create the most value.

Innovation to propel travel forward

Together, we can enable your innovation with best-in-class travel agency software and the expertise to adapt and evolve together. We can help you focus on selling travel with ease.

Google Partnership

A strategic partnership to strengthen our foundation of agility, scalability and continuous availability.

Sabre Red 360

Sell the full spectrum of travel content through our flagship product. Customizable & user-friendly, Sabre Red 360 features intuitive end-to-end workflows.

Sabre Direct Pay

Manage and streamline your end-to-end travel payments process more efficiently than ever before.

Go beyond the standard to enable smarter, more flexible travel retail experiences.

Products to meet your needs

Balance your travelers’ demands for agility, velocity and DIY with your requirements for automation and efficiency. Our marketplace, flight booking and travel agent software and technology can help you meet their needs with access to robust, relevant, global content across air, lodging, ground and sea.

Create experiences for your customers based on their personal preferences and trip context. Our retailing solutions help you serve up relevant content and then go beyond the fare to expand the definition of “value.”

Distribution

Unlock a world of travel content through the global Sabre travel marketplace. Offer travelers an expanding selection of personalized options and the service they seek with direct access to industry-leading content. From the air to lodging, ground and sea.

Fulfillment

Wouldn’t it be nice to reduce costs and manual errors while increasing productivity? Let us help. Sabre fulfillment solutions can streamline your business operations while boosting your customer satisfaction.

What our customers are saying

Of the options available, Sabre was the most exciting and modern to combine with our existing system. What really stood out was the API technology, as we have an architecture and infrastructure to build further on, not to replace. Petter Brodahl Executive Vice President | Berg-Hansen

The travel landscape has evolved dramatically following the pandemic, and that required a fresh outlook at our digital transformation and technology investments. Sabre has the technology and innovation strategy to support our goals, advance our technology and operations and enable our digital transformation to compete on a global level. Dinesh Poojary General Manager | Eihab Travels

Sabre has shown nothing but persistence, support and commitment to our operations and growth since our partnership started. Travelers today are expecting a high level of customer service and tailor-made travel itineraries that meet their preferences and budgets. Sabre’s solutions and tools are putting us at the forefront responding to these market demands and providing travel content and itineraries that are truly personalized for each customer. Nehal Shaji General Manger | Golden Tours Travel

Sabre provides real value we can see every day. They help us serve our customers better, sell more bookings and operate with more speed and efficiency. We have a true partner we can learn from and rely on. Kürşad Bicakci Managing Director | Marti Reisen

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