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They put Absconding on visit visa on…

They put Absconding on visit visa on senior citizen before the due date and did event bother to check the history of arrival and just said system error. did not even bother to call back and just to confirm nor compensated lost AED 5300/- due to irresponsible behavior of them. Lost the ticket again had to buy another tickets. eid holiday no other fights could get until their pro comes and clears it that also next day. All charges were paid by us without our fault. Not a trust worthy agent, no sense of responsibility.

Date of experience : April 04, 2024

Warning: Unethical Practices at Cozmo Travels Visa Services

I strongly caution everyone against using Cozmo Travels for visa services. My personal experience with them was incredibly disappointing, as they engaged in fraudulent practices with the sole intention of extorting money. The standard cost for a visa obtained through a travel agency is AED 150-200 for a 1-month visa and AED 250- 300 for a 2-month visa, depending on the type of license they hold. However, Cozmo Travels sells the service for an inflated price ranging from AED 350 to 700, influenced by their sales skills and other undisclosed factors. In cases of overstaying, there are typically two reasonable options: Renewing the visa or Paying a penalty of AED 50 per day, as per regulations outlined. Do google search to understand. Regrettably, Cozmo Travels employs unscrupulous methods to generate income. They fabricate absconding situations, and it costs them AED 350-450. This tactic allows them to take control of your file and coerce you into visiting their office. To rectify the fabricated absconding, Cozmo Travels demands an exorbitant fee of AED 1700-2000 to issue a No Objection Certificate (NOC). This process ensures a profit of at least AED 1500 for a simple letter in Arabic stating the company's approval to remove absconding. This blatant abuse of the process is purely for financial gain. If absconding were a legitimate practice, it would discourage people from visiting the country, and the government would inform citizens of the consequences. The goverment will notify that if you overstay you will be absconded and you will not find this news anywhere. For those facing similar issues, ethical alternatives exist. Visiting Al Awir Immigrations typing center can resolve the matter for a more reasonable cost of AED 300-500, without falling prey to Cozmo's exploitation. Cozmo Travels may present various stories to justify their actions, but it is essential to question their practices. You can verify the process by calling 8005111. While the UAE is a wonderful country to visit and live in, businesses like Cozmo Travels tarnish its reputation. Sharing experiences is crucial to protect innocent individuals from falling into such traps. Avoid Cozmo Travels at all costs – they epitomize scamsters, and the time will come to put an end to their unethical practices. Always share your experiences to help others steer clear of such unscrupulous businesses.

Date of experience : January 19, 2024

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Phone Number : +97172580007

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Categories : Travel agency, Local & travel website

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Address : Mohammed al Faris Building, Al Ghail Road, Opp Emarat Petrol Station, Ras el Khaïmah (émirat)

Where is located? 25.46265 , 55.97863 (GPS Coordinates)

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Cozmo Travel opens two new branches in one day

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Published: Sat 28 Mar 2015, 10:19 PM

Last updated: Fri 10 Nov 2023, 12:47 PM

Dubai — Cozmo Travel has inaugurated two branches in one day in Umm Al Quwain and Ajman. The Umm Al Qwain branch was inaugurated by Paul Suckling, director finance, Air Arabia Group and the Ajman branch was inaugurated by Omar Matar, sales manager, Sharjah and Northern Emirates, Air Arabia.

Announcing this in a Press release, Jamal Abdulnazar, chief executive officer, Cozmo Travel, said that it is indeed a memorable occasion to announce the opening of our 20th and 21st branches in the UAE on the 20th of this month.

“The opening of new branches is in line with our vision and reaching out to our customers in the region. We strongly believe in the convenience of our customers and this is one of the many steps we are taking towards achieving it. The two new branches are conveniently located at the Lucky roundabout at Ajman and opposite Lulu in Umm Al Quwain and provide easy access to our customers. This is our third branch in Ajman and first branch in Umm Al Quwain and now we are present in all the seven emirates in the UAE. The expansion in Ajman is on account of the huge market demand,” he added.

“Cozmo Travel, in existence since the year 2010, is a leading regional travel management company specialising in providing total travel solutions. Headquartered in Sharjah, UAE, the footprint of Cozmo Travel also covers Qatar, Saudi Arabia, Kuwait and Bahrain catering to the needs of individual, corporate and leisure travellers. An IATA accredited travel agency, Cozmo Travel is fully owned by Air Arabia and independently operates and offers all airline products and services. Within a short span of five years, Cozmo Travel has established itself as one of the leading travel agencies in UAE having more than 34 branches in the GCC with 21 branches in UAE, two branches in Qatar and one branch each in Bahrain, Kuwait and eight branches in Saudi Arabia,” said Jamal.

Both Paul Sukling and Omar Matar expressed their happiness after the inauguration.

“Our association with Cozmo Travel is quite strong and we are quite happy to note that Cozmo Travel is moving in the right direction. The UAE has emerged as a leading destination and the market is witnessing a dynamic phase of expansion. Cozmo Travel is well positioned to meet the growing demands of the market,” said Paul.

“By opening their first branch in Umm Al Quwain and third branch in Ajman, Cozmo Travel has reiterated their commitment to the UAE market. It also emphasises the importance of this region in the overall expansion plans of Cozmo Travel,” added Omar.

“Innovation is one of the hallmarks that drive us at Cozmo Travel. We always believe in providing value added services to our customers. We understand that today’s travellers are demanding and their needs are diverse. Whether seeking customised corporate solutions or simply looking for assistance while planning a personal getaway, we are committed to meeting the individual needs of every customer. Right from travel planning to ticketing services, assisting with global visas, hotel bookings, travel insurance, escorted tours and organising activities such as excursions and safaris, Cozmo Travel has succeeded in redefining travel. In addition to offering our own host of travel management solutions, we are also the fulfillment partner for Air Arabia Holidays and handle the operations for 24 of Air Arabia’s ticketing sales shops, including city check-in facilities, in the region,” pointed out Jamal.

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Cozmo Travel LLC - Mussafah Abu Dhabi

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Launched in January 2010 with a vision to offer customised travel solutions for both independent and corporate travellers, Cozmo Travel LLC has fast established a name for itself within the region. With a complete range of world-class products and consultancy services that support businesses and individuals alike, Cozmo Travel reflects the perfect blend of global expertise and local knowledge. Right from travel planning to ticketing services, hotel bookings, visa processing and organising activities such as excursions and safaris, Cozmo Travel has succeeded in redefining the role of the travel consultant.

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