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Refund, rebooking and expanded reimbursement options remain available  for customers affected by the global IT outage. 

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Learn how to travel with children and infants and about unaccompanied minors.

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View our list of our most commonly asked travel planning questions.

Still Need to Contact Us?

If you purchased a ticket from a third-party travel site or agency and need to make a change or cancellation, refer directly to your third-party travel site or travel agent for servicing/assistance needs.

If you purchased a Delta Vacations package, please visit delta.com/vacations .

You may contact Reservation Sales 24 hours/day, 7 days/week. If you purchased a ticket from a third-party travel agency and you end up needing to make a change or cancellation, please refer directly to your travel agent for servicing/assistance.

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We offer reservation assistance in Spanish and Chinese.

Delta Charter Flights

Delta Charter Flights offers quotes for charter services up to one year in advance. To schedule and plan your flight, we must receive your charter request at least 31 days in advance. Aircraft availability is limited, so requests at least 90 days in advance are preferred. To request a charter, send an e-mail to: [email protected] .

You can reach us with these reservations phone numbers when you're calling from Africa.

Ticket Office Locations

*Calls handled by SkyTeam® partner.

Post-travel Feedback / Customer Care

You can reach us with these reservations phone numbers when you're calling from Asia.

You can reach us with these reservations phone numbers when you're calling from the Caribbean, Bahamas & Bermuda.

You can reach us with these reservations phone numbers when you're calling from Europe.

*National standard rates apply from a landline. Rates from mobile networks may vary.

* Within France, rate of 0,35 €/min will apply.

You can reach us with these reservations phone numbers when you're calling from Mexico and Central America.

You can reach us with these reservations phone numbers when you're calling from the Middle East.

You can reach us with these reservations phone numbers when you're calling from the Pacific region.

You can reach us with these reservations phone numbers when you're calling from South America.

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How To Book Group Travel With Delta Airlines?

Arranging a group trip is no longer challenging with Delta Airlines group travel services. Whether you have a family reunion, business outing, or a school picnic, Delta always provides a seamless reservation experience. Additionally, it provides options customized to your group requirements.

Get personalized help from the Delta dedicated group travel specialists at every step of booking. Further, enjoy benefits like competitive fares, flexible features and bookings management ease. With Delta Airlines, your group travel plans are in expert hands that ensure an unforgettable journey for all group members.

So, are you ready to set out on a journey with your favorite people? Then, go through the blog below to learn about group travel requirements on Delta Airlines.

Delta Airlines Group Booking: Key Terms and Conditions 

Delta Airlines helps its passengers plan a group holiday with family, friends, or colleagues. However, they need to complete the Delta Airlines group travel terms and conditions mentioned below: 

• Group tickets must have at least 10 or more people on the same itinerary.
• Passengers get the flexibility to make partial payment during booking and remaining anytime prior to departure.
• Similarly, make payment in the next 14 days if the group booking date is at least 90 days before the flight schedule.
• Further, Delta Airlines allows making name changes for free till the date mentioned in the ticket.
• Similarly, group fares can have a validity period. Therefore, complete the booking in the said time.
• Delta does not allow ticket cancellation for a single passenger. In that case the airline cancels the entire ticket.
• All the members in the group enjoy the same base fare. 
• Next, cancellation rules and refund amounts can differ with the fare type and booking information.

Note: For complete and accurate information, you must check the official website of Delta Airlines.

How to Book Group Flights on Delta? 

Delta Airlines provides various ways to book a group ticket. So, do you have any long-awaited trip that you want to complete with your family or friends? Then, pick any method from the different options explained below: 

First: Delta Airlines Website

• Visit Delta Airlines official website.
• Then, click on “Contact Us” option.
• Further, tap on “ Delta Airlines Group Travel Request Form” option
• Choose the group type. 
• Then, fill in the customer information and travel-related details. 
• Explain if you have any special requests. 
• Click on “Submit” button.
• Once the airline receives your request, a Delta agent will get in touch with you. 
• Proceed further with the payment process if you like the proposal. 

Via Delta Airlines Customer Service 

Delta Airlines also allows you to contact its customer service directly when you are unable to get a response online. For that, follow the steps below: 

• Dial Delta Airlines group travel phone number at 800-532-4777.
• Follow the IVR guidelines and choose the prompt.
• Then, connect to a Delta agent, 
• Request for group travel,
• Next, share your budget with the person.
• Further, the person will explain the different group travel offers.
• You can choose any of them and make the payment.
• Lastly, the airline will send the booking confirmation in the mail.

Note: Please contact Delta Airlines representatives between Monday and Friday (8A.M to 8P.M). EST. 

Why Delta Airlines for Group Travel? 

Passengers should choose Delta Airlines to book their next holiday for various reasons. Some of them are the following: 

• Reduced Fares: Delta Airlines provides special reduced fares to group travelers. Therefore, with Delta Airlines group travel discounts, they can save a lot.
• Ticketing Flexibility: Group reservations on Delta Airlines provide ticketing flexibility. Therefore, passengers can make the partial payment while booking and remaining anytime before flight departure. Besides that, passengers can complete the booking without providing details of all the group members.
• Dedicated Customer Service: To expedite the customer service, Delta Airlines provides separate customer service for the group ticket holders. Therefore, they can call directly on the number assigned for them. 
• Ease of Management: Delta Airlines minimizes the challenges of managing booking for each member. As there is only one reservation for all the members. 

How Far in Advance Delta Airlines Allows Booking A Group Ticket? 

Delta Airlines allows booking a group ticket maximum 331 days prior to departure. The timing can differ with the destination. For more clarity, you can go through the below table:

Delta Airlines Corporate Group Booking - Reserve a Meeting Room

Delta Airlines is taking care of all needs for group travel, whether it is for vacation or business tour. Therefore, you can take advantage of the Delta Meeting network while flying. Whenever you need to visit a place for business purposes and your group is with you, then you must use the Delta Meeting Network. 

Delta Airlines offers you a journey to 300 destinations to conduct a meeting for 15 or more persons traveling from two or more cities. 

Besides that, here are the benefits one must get from the Meeting Network on Delta:

• Discounted Airfares
• Dedicated customer support
• Flexibility to change name, seat selection, etc.
• Personalized travel packages 
• Opportunity to earn SkyBonus points
• Speedy customers service

So, Delta Airlines group travel is a budget-friendly way to enjoy a holiday with your loved ones. The information above ensures that you get the best of what you need to book a group ticket on Delta Airlines. So, do not miss a bit and enjoy a group flight booking discount on Delta. Sign up for the alerts on the Delta website or ask directly to its representative.

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How to reach Delta Air Lines customer service

Understand what delta customer service can help with, change your itinerary online, know which flights qualify for cash refunds, the bottom line.

In this era of flight changes and cancellations, airline customer service representatives have their work cut out for them.

If you’re planning to travel with Delta Air Lines and need support, here are key tips for successfully contacting Delta customer service and getting the help you need.

» Learn more: The complete guide to Delta Air Lines SkyMiles

When you need help with your Delta flight, there are several ways to reach out.

Call Delta customer service on the phone

Want to speak with a live Delta agent about a reservation? Call the customer service number for Delta Air Lines at 800-221-1212. For SkyMiles-related questions, call 800-323-2323 and have your SkyMiles number handy.

Gold and Silver Medallion members get priority when calling either Delta customer service phone number. But Delta Platinum and Diamond Medallion members get top priority customer service. These top-tier elites can call the dedicated phone line found in the Contact Us section of the Fly Delta phone app or on the back of your membership card.

Tweet @Delta for help

If repetitive hold music isn’t your jam, then we recommend posting your question on Twitter and tagging Delta with the handle @Delta, or you can send a Twitter direct message to that account. You might reach the airline quicker by tweeting at it instead of calling it.

Chat live on an Apple or Android device

On the go? You can chat live with Delta on an Apple or Android device. Just go to the Need Help? page on delta.com and click on the “Message Us” button. A window will pop up inviting you to chat with a virtual assistant.

This can be helpful for addressing common problems like adding a SkyMiles number to a reservation or making other small changes. And it can be faster than waiting for a phone agent or social media representative.

If you have to cancel your Delta flight or request a refund, a customer service rep can be a lifesaver. Can’t or don’t want to select your seat online? A Delta rep can help with that, too. Plus, you can rely on Delta customer service for any question not easily answered on their website — be it about baggage allowances or SkyMiles redemptions.

If you used SkyMiles to book a flight on a SkyTeam partner airline, you can call Delta to get the record locator for your ticket that will let you select your seat or manage your booking directly through the other airline.

However, calling isn’t the only way to get specific issues resolved.

Most changes and cancellations can be made online (see section below).

To file a baggage claim, use this online form .

To request miles from a trip or a partner activity, log in to your SkyMiles account and fill out a mileage credit request form.

To provide general feedback or to fill out a complaint, go to Feedback & Complaints .

Gone are the days when calling the airline was the only way to make changes to your itinerary. Delta supports most changes and cancellations through its website and app. Here’s how:

Locate the confirmation number in your reservation email and enter it at Delta.com to pull up the booking. Alternatively, you can navigate to the “My Trips” section in your Delta SkyMiles account and click on the trip you’d like to change.

Click on the red “Modify Flight” button in the top right corner.

Then, you’ll be given a choice of whether you would like to change the flight or cancel. Select the “Start Flight Change” option.

This change screen option shows all the flights included in the particular reservation; you’ll need to select the flight or flights you wish to change by checking the box next to the flight.

Click “Find New Flights” to advance to the next page.

At this step, all of your new flight options will appear and you'll select the flight you’d like to change it to and the amount you paid for the existing ticket will be applied to the cost of the new ticket price. You will either have to pay the balance as usual or you’ll receive a refund or an eCredit for the fare difference depending on the type of ticket originally booked.

For questions about Delta Vacations, visit this page . For baggage policies, this page may be of help.

» Learn more: Which Delta Air Lines credit card should you get?

If you want to cancel a nonrefundable ticket after the 24-hour grace period, you won’t get a refund to your original form of payment, but you will get an eCredit you can apply toward a future flight . If your new flight costs more, you’ll have to pay the difference in ticket price.

If you want to change or cancel a flight originating in the U.S. that you booked with SkyMiles, you can do so without fees.

To cancel or change a Delta flight, log in to your SkyMiles account, go to My Trips, select a flight you wish to cancel and click on “Modify Flights” at any point before your flight. In some cases, you’ll have to call (with basic economy tickets, for example). But in most cases, you should be able to change or cancel your flight online or in the Fly Delta app.

» Learn more: Plan your next SkyMiles redemption for your dream trip — Here's how

No matter the question, you should be able to find answers if you search online or call the airline for help.

Thanks to a no-fee change policy, even flight changes and cancellations can be done on the website without having to speak to anyone, and e-credits are issued automatically.

Still, Delta reps are just a phone call or text message away in case of more complicated requests. For less urgent questions, head to Twitter.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are some of the best travel credit cards of 2024 :

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Wells Fargo Autograph℠ Card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

on Chase's website

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

on Capital One's website

2x-5x Earn unlimited 2X miles on every purchase, every day. Earn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options

75,000 Enjoy a one-time bonus of 75,000 miles once you spend $4,000 on purchases within 3 months from account opening, equal to $750 in travel.

Superior 24/7 Customer Support

Global Sales Support isn’t just any airline customer support team – we’re the original – an industry-leading, innovative team of empowered Associates who are ready to help you and your travelers at a moment’s notice.

Delta's Global Sales Support

Delta is dedicated to providing the best business travel experience possible, for you and your travelers. That’s why Delta offers 24/7 Global Sales Support to help with everything from name changes to understanding the latest Delta Air Lines policies.

Here for you and your travelers

This award-winning support is available 24/7 via phone. In addition to phone support, email and chat are available during select times.* Delta also offers self-service functionality through the Delta Professional website. Between self-service and the ability to speak directly with an Associate, there’s an option for everyone. Global Sales Support makes it easy to resolve requests and focus on getting our mutual travelers where they need to go.

Industry-Leading Customer Service

Our Global Sales Support Associates are well trained to offer award-winning service exclusively for corporate and travel agency partners

Partner Support

Whether you’re inquiring about Delta Air Lines or one of our joint venture partners, Associates are well equipped to provide you with information on products and services available

We provide support for various waivers such as the Exception Point Program

Preferred Seats

We can help with preferred seat selection for your travelers (terms apply and fare classes eligible for advanced preferred seats may be limited)

Fares & Ticketing Assistance

We also can assist with fare quotes, interpreting fare rules, reissues and refunds

Schedule Changes & Irregular Operations

In addition to the self-service, schedule change and irregular operations policies available on Delta Professional, Global Sales Support can also assist with these events that may impact travel

*Chat availability is subject to change without notice.

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