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Paul Gauguin Cruises

Cruise Questions and Reservations for luxury cruises on Paul Gauguin Cruises:

We are experiencing technical issues with our phone system. If you experience any trouble please send an email to [email protected] and someone will get back to you as soon as possible. We apologize for any inconvenience.

American Reservation team: Bellevue office  ($) : Email :  [email protected] (800) 848-6172 (425) 440-6279 (inside the U.S. or Canada)  +1 (425) 440-6171 (International)

Fax number (425) 440-6186  

Hours of Operation

Due to the current Covid-19 pandemic, we have temporarily adjusted our hours of operation.  Thank you for your understanding.

MONDAY–FRIDAY    • 10:00 AM to 8:00 PM Eastern Time    • 7:00 AM to 5:00 PM Pacific Time SATURDAY    • We will be closed on Saturdays until further notice.

European Reservation team: French office  (€) : Email :  [email protected] +33 4 91 229 299 Website :  https://www.ponant.com/paul-gauguin/

English office  (€ and £) : Email :  [email protected] +33 4 91 229 299

APAC Reservation team: Australia : 1800 878 671 (Toll free) New Zealand : 0800 854 777 (Toll free) Asia : +61 2 8520 3011 Email :  [email protected] Website :  https://au.ponant.com/paul-gauguin/

To Contact the m/s  Paul Gauguin  Directly Calling ship from the US 1 954-885-5780 Calling ship from outside the US 00 1 954-885-5780 Calls are billed at $6.95 per minute

Corporate Headquarters Mailing Address: Paul Gauguin Cruises 420 Lexington Ave. Suite 2838  New York, NY 10170 (425) 440-6171 Fax: (425) 440-6186 Email: [email protected]

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Paul Gauguin Cruises

by Far and Away Adventures Call: 1-888-883-2929

Paul Gauguin Cruises is here to answer any questions you.....

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Canadian Mailing Address: 2407 Bevan Avenue Sidney, BC V8L 0C3 Canada

Paul Gauguin Cruises- Contact a Ship

Paul gaugin cruises.

How can I contact a passenger directly on the M/S Paul Gauguin?

You can call the Paul Gauguin Cruises directly by dialing:

From the USA: 1-800-848-6172

From outside the USA: +1 (425)-440-6171

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CloudBlue Travel Featuring Paul Gauguin Cruises

Crafting perfect french polynesian experiences.

The Artist Paul Gauguin first sailed to Tahiti in 1891 in search of inspiration, and along with the idyllic landscapes, he found a deep connection with the inviting spirit of the local Polynesians. Today the m/s Paul Gauguin intimate luxury, cruises through French Polynesia and the South Pacific allow you to experience these remarkable places on the vacation of a lifetime!

Paul Gauguin Cruises operates the highest-rated and longest continually-sailing cruise ship in the South Pacific, the renowned m/s Paul Gauguin has been designed to explore the pristine lagoons of these islands, while the team of local Tahitians extend genuine Polynesian hospitality.

Artful onboard features include luxurious, oceanview accommodations with balconies in select staterooms, gourmet dining curated by award-winning chef Jean-Pierre Vigato, a lavish spa offering signature treatments, an expansive deck and outdoor pool, fitness center, a boutique, and a lounge with live local entertainment introducing you to Polynesia’s vibrant cultures.

The m/s Paul Gauguin also offers a watersports marina for kayaking, paddle boarding, and PADI SCUBA diving programs. Only on Paul Gauguin Cruises can you visit the private island of Motu Mahana (off the coast of Taha’a) where food, drink, and live music await as well as an exclusive beach retreat in Bora Bora.

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• Paul Gauguin

THE PAUL GAUGUIN CRUISES EXPERIENCE

Tahiti, Bora Bora, Marquesas islands, Tuamotu... When it comes to holiday destinations, French Polynesia is nothing short of the ultimate tropical island escape. The idyllic beaches and landscapes aren't the only drawcard though - the Polynesian Islands are home to people with rich cultures waiting to welcome you. What better way to discover the diversity of these islands and wake up each morning to a new shore than going on a cruise? Discover the seas of the South Pacific aboard the m/s Paul Gauguin , a human-sized ship with only 165 staterooms and suites, specialising in Polynesia. PAUL GAUGUIN Cruises joined the PONANT family, while retaining its personality: its relaxed, international atmosphere and destination expertise. An atmosphere that is decidedly different from the company's other ships. Her shallow draft allows for close access to shallow lagoons and isolated islands for a respectful exploration of the cultural and natural heritage treasures of this enchanting archipelago. See you onboard soon!

3 reasons to choose Paul Gauguin Cruises

Enjoy total peace of mind when you board a Paul Gauguin cruise and embark on your dream travel experience among the enchanting islands of the South Pacific.

Enjoy a fabulous getaway with the South Pacific specialists

Discover a breathtaking destination, enjoy an all-inclusive luxury experience.

Discover the culture of the Marquesas islands, Tahiti or Tuamotu, take in the stunning panoramic views of the Cook Islands, marvel at the unspoiled delights of Fiji...We bring you unforgettable journeys thanks to our comprehensive knowledge of the destinations we visit. For 25 years, Paul Gauguin Cruises has been the cruise specialist for the South Pacific . Each itinerary is meticulously planned, with every port of call an opportunity to discover the unique features of the surrounding area.

The islands of the South Pacific are a lot more than just an exotic destination - they represent one of the last natural paradises in the world. Tahiti, Moorea, Bora Bora and the Marquesas islands in Polynesia, Rarotonga and Aitutaki in the Cook Islands, Suva in Fiji and Vava'u in Tonga...Tropical jungles, divine beaches, crystal-clear waters and rich marine life are all 'business as usual' in these parts. Among the local population, respect for the natural world and a tradition of warm hospitality are key elements of life on these islands.

The m/s Paul Gauguin has been specially designed to cruise the waters of the South Pacific. The staterooms and suites, as well as the shared spaces on this small-capacity vessel open out onto the unique and unparalleled landscape characteristic of this region. On board, the elegant and exotic design, reinforced by an all-inclusive offer, the attentive service, the generous and gourmet cuisine and the warm atmosphere contribute to making your cruise unforgettable.

Discover the culture of the Marquesas islands, Tahiti or Tuamotu, take in the stunning panoramic views of the Cook Islands, marvel at the unspoiled delights of Fiji...We bring you unforgettable journeys thanks to our comprehensive knowledge of the destinations we visit. For 20 years, Paul Gauguin Cruises has been the cruise specialist for the South Pacific . Each itinerary is meticulously planned, with every port of call an opportunity to discover the unique features of the surrounding area.

The spirit of Paul Gauguin Cruises

When you board the m/s Paul Gauguin you are transporting yourself into a different world, as with any PONANT vessel, where every moment is one of exquisite delight. A wide range of excursions are available to you every day - trips out in a 4x4, hikes on foot, kayak trips or scuba diving will have you exploring your destination from a brand new perspective .

Your onboard Polynesian hosts are 'Les Gauguines and Gauguins', who bring you the opportunity to experience this laid-back lifestyle that's so conducive to relaxation. You might also be interested in taking up our families and friends offer or our honeymoon offer, and our all-inclusive services.

A manageably-sized vessel with 165 staterooms and suites with sea views, the m/s Paul Gauguin has been designed to offer you incredible panoramic views across the translucent waters of the South Pacific, and great care has been taken to ensure each cabin gets plenty of light. The open and tranquil layout is matched by the elegant decoration that pays tribute to Polynesian culture. What you get is a chic, laid-back atmosphere perfect for either friendly get-togethers in the vessel's shared spaces or plenty of peace and quiet - it's up to you. The calm ambience of the ship is maintained through attentive service provided by the onboard staff, and delicious dishes carefully prepared by our Chef, make for a culinary experience to remember.

The cruises

Our experts have carefully designed six itineraries, ranging from 7 to 14 nights. All the unmissable spots such as Tahiti, Huahine, Taha’a, Bora Bora and Moorea are right at the heart of the m/s Paul Gauguin's cruise itineraries. Depending on the itinerary, our cruises can also take you to the untouched beauty of the Marquesas islands , diving into the world-renowned waters of the Tuamotu Islands and exploring the richness of the Cook Islands .

Each of the 165 staterooms and suites features a view of the sea and has been designed to maintain the guests' privacy. Like the shared spaces, their decoration is imbued with Polynesian art and is a perfect blend of elegance and authenticity.

Paul Gauguin Cruises is a unique cruising concept featuring high-quality service, and regularly wins awards.

Best Small Ship Cruise Line

Awarded to PONANT by the Global Traveler's readers at the Global Traveler Leisure Lifestyle Awards 2022

N°2 in the Small ships category

Awarded at the Condé Nast Traveler Readers’ Choice Awards 2021

N° 1 in the Small Ships Cruise Line in western Europe

Awarded at the World Luxury Travel Awards 2021

Best small-ship cruise line

Awarded in 2021 by the Global Traveler readers

LuxLife Magazinee

Travel & Tourism Awards Best South Pacific Cruise Experience Company of the Year 2021

Condé Nast Traveler

Gold List The World's Best Cruises 2021

LuxLife Magazine

Travel & Tourism Awards Midsize Cruiseship Company of the Year 2021

Travel Weekly

Reader's Choice Awards Cruise Line Under 500 Berths Winner 2020

Best Small Cruise Ship USA Today 10Best Readers' Choice Awards 2020

travAlliancemedia

Gold Travvy Award Best Cruise Line Australia/New Zealand/South Pacific 2020

The Trazees

Favorite Cruise Line 2020

Global Traveler

Best Small-Ship Cruise Line Fifth Consecutive Year 2020

For information or reservations, US and Canadian customers can call us toll-free at 800-338-4962 during the hours listed on this page. Customers calling from outside the US or Canada can use one of the numbers below:

If your country is not listed in the table above, you may reach us at +1-713-974-2121 or via e-mail.

For inquiries on matters not related to the purchase of a cruise, you may e-mail us at [email protected] , call us at 713-974-2121 or write to us at:

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Home » Islands and Archipelagos » Moorea » Accommodations in Moorea » Cruise to Moorea » M/S Paul Gauguin

M/S Paul Gauguin

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Paul Gauguin cabins and suites

Paul gauguin staterooms review, floor plans, photos.

Paul Gauguin cabins and suites review at CruiseMapper provides detailed information on cruise accommodations , including floor plans, photos, room types and categories, cabin sizes, furniture details and included by Paul Gauguin Cruises (Ponant Cruises) en-suite amenities and services.

The Paul Gauguin cruise ship cabins page is conveniently interlinked with its deck plans showing deck layouts combined with a legend and review of all onboard venues.

Owners Suite

Layout (floor plan), grand suite, veranda suite.

Four of the suites are equally sized and named "Tahiti Suite" (cabin 709), "Pont Avent Suite" (cabin 710), "Atuona Suite" (cabin 711), and "Arles Suite" (cabin 712).

Veranda Stateroom

Cabin 7003 has shower stall and no hottub.

Balcony Cabin

• Balcony cabins with numbers ending in 6 or 8 accommodate a 3rd passenger in a convertible loveseat (excepting rooms 7006 and 766).
• Cabin 7006 has room size 205 ft2 (18 m2) and balcony sized 33 ft2 (3 m2). This cabin has very small bathroom (shower only).
• The aft located rooms vary in size (185-230 ft2 / 17-21 m2) with balconies between 70-75 ft2 (7 m2). All of them are without hottubs.

Oceanview Cabin

• Window Staterooms with numbers ending in 5, 6, or 8 (excepting the wheelchair-accessible 415) can accommodate a 3rd passenger in a convertible loveseat bed.
• Category F cabins are with 2 porthole windows instead of a picture window.

Paul Gauguin cabins review

All MS Paul Gauguin staterooms are oceanview (no inside cabins), and nearly 70% of them have step-out balconies. The ship has only one handicap (wheelchair-accessible) stateroom for disabled passengers (E-415 Oceanview). The number of all cabin categories is 9 (4 different Suite grades).

Follows the review of MS Paul Gauguin staterooms as furniture, amenities and included (complimentary) services:

Each cruise accommodation has a separate bathroom (WC, full-size bathtub, shower, luxury bath amenities, hairdryer, bathrobes, towels, slippers), queen-size beds (some with two twin beds), luxury bedding sets), vanity table with chairs, ample closet space, smart HDTV (set with DVD/CD player), mini-bar (fully stocked mini-fridge), safe, phone (direct dial).

Owner Suite 701 (with balcony) has additionally 2 beds (cribs or roll-away), separate dressing area, the bathroom is with a separate shower. Owner Suite 702 (with balcony) has a separate dressing area, full-size bathtub, queen-size sofabed.

Both Grand Suites (on Deck 8) are with 2 additional beds (cribs or roll-away).

The four categories Veranda Suites (on Deck 7) are with 2 more beds (cribs or queen-size sofabed).

Category B-Veranda staterooms have a sofa bed for a 3rd person. Cabin B-703 has shower stall instead of a bathtub. Categories C-D-Balcony cabins may vary in size, and accommodate a 3rd guest in a convertible loveseat bed.

Categories E-F-Oceanview (window cabins) also accommodate a 3rd person in a convertible loveseat. The only difference is the window view – E (picture window) and F (2 portholes / round shaped windows).

All staterooms have individual airconditioning. Mini-bars in all cabins are replenished daily with complimentary bottled water, beer, soft drinks.

On MS, Paul Gauguin, rooms with triple-occupancy (by convertible loveseat beds) are available in the following accommodations:

• Suites (OS, GS, A).
• Balcony cabins – all B-rooms, C-rooms (with numbers ending in 6 and 8, excepting C-706 and C-766), and D-rooms (numbers ending in 6 and 8).
• Oceanview E-rooms: with numbers ending in 5, 6 and 8 (excepting the handicap E-415 /with roll-away bed).
• Know, that loveseat beds are smaller compared to standard twin beds.

The cruise ship Paul Gauguin is operated with all-inclusive deals. The list of main onboard amenities and services includes:

• Wi-Fi and Internet are complimentary only for Owners and Grand suite guests. The Internet usage and printing services at the Internet Cafe are complimentary for all guests. Fax messages can be received/sent through Reception Desk.
• Complimentary are all beverages on board, including alcohol (wine, premium spirits), soft drinks, coffee/tea, bottled water.
• 24-hour complimentary room service – there’s a special room-service menu, plus orders from the L’Etoile Restaurant’s menu (complimentary en-suite dining).
• Complimentary snorkeling gear is also available to all PG guests.
• Complimentary butler service for guests in cabin categories B (Veranda) and higher. The list of services includes onboard services (luggage unpacking, laundry/pressing, special occasions/private parties, Spa and dinner reservations /La Veranda, Le Grill), ashore services  (private car rentals, dining reservations).
• Laundry service (incl pressing, dry-cleaning) and valet services are at extra charge. Laundry packages (prices from $90 to $220 per cabin, without limit on items) must be purchased before boarding the ship.
• A daily scheduled program with all onboard activities is delivered in all staterooms. Special events and parties on the ship can be designed by the Cruise Director on board (Suite guests – through butlers).
• Gratuities are included in the PG cruise prices.

Paul Gauguin cabin and suite plans are property of Paul Gauguin Cruises (Ponant Cruises) . All floor plans are for informational purposes only and CruiseMapper is not responsible for their accuracy.

• South Pacific Cruises

m/s Paul Gauguin

• About Paul Gauguin Cruises Tahiti

• The most luxurious ship to sail in Tahiti on a year-round basis.
• Only 332 guests, with a crew to guest ratio of 1 to 1.5.
• Larger-ship, luxury conveniences with a small-ship environment.

The m/s Paul Gauguin was designed specifically to sail the shallow seas of Tahiti and French Polynesia, visiting small ports that larger ships can’t reach and effortlessly blending into the stunning natural beauty of the South Seas. She offers an extension of the informal, relaxing environment of the islands, coupled with five-star service, comfort, and luxury. Spacious suites and staterooms (more than 70% with private balconies), an onboard watersports marina, a choice of three open-seating dining venues, and an extensive spa are among her luxurious attributes. The atmosphere aboard the ship radiates warmth, informality, and Polynesian flair. If you book your cruise now, you’ll be sailing aboard The Gauguin at her finest, having recently completed a multimillion-dollar renovation. And our beloved troupe of Gauguines—local Tahitians who serve as cruise staff, entertainers, and storytellers—add the unique personality of Tahiti to every sailing.

Ship Information

Ship highlights.

• Most luxurious ship to sail in Tahiti on a year-round basis
• The ship underwent a multimillion-dollar renovation in December 2011
• Only 332 guests
• Crew to guest ratio of 1 to 1.5
• Space to guest ratio of nearly 58 to 1, one of the highest of any ship serving the North American market
• All onboard gratuities included
• WiFi hotspots throughout the ship

Accommodations

• All oceanview accommodations, Suites and staterooms from 200 sq. ft. to 588 sq.ft . (including balcony), nearly 70% with private balconies
• Butler service in categories B and above, including in-suite bar setup and SoundDock® for iPod®
• In-suite minibar replenished daily with soft drinks, beer, and bottled water
• Complimentary in-room movie channels and movies available
• Spacious bathroom with full-size tub, luxurious bath products, and hair dryer (select staterooms offer shower only)
• Queen-size bed (limited number of staterooms offer twin-bed configurations)
• Two elegant restaurants and one pool-side grill, all with open-seating dining
• Well-being and vegetarian selections and special dietetic menus upon request
• Complimentary beverages including fine wines and premium spirits, soft drinks, bottled water, coffee, and tea served throughout the ship
• Complimentary 24-hour room service
• Complimentary in-room dining
• State-of-the-art retractable Watersports Marina
• Zodiacs” for optional dive excursions and optional PADI dive program and certification
• Presentations by our onboard naturalist and a variety of special guests
• Les Gauguines – The Gauguin’s own troupe of Polynesian entertainers
• Ambassadors of the Environment Youth Program (on select voyages)
• LeGrand Salon with stage for live entertainment
• La Palette – lounge and disco

Ship Statistics

• Overall Length: 513 feet (156.5 meters)
• Beam (width): 71 feet (21.6 meters)
• Draft: 16.9 feet (5.15 meters)
• Passengers: 332
• Passenger Decks: 7
• Shipyard: Chantiers de l’Atlantique, Saint Nazaire, France
• Gross Tonnage: 19,200
• Cruising Speed: 18 knots
• Ship’s Registry: Bahamas
• Propulsion System: Diesel Electric

M/S Paul Gaugiun Deck Plan

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Paul Gauguin Cruiseline

Location & hours.

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11100 Main St

Bellevue, WA 98004

S 112th Ave & S 110th Pl

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First class super fun time. I was impressed with everything, I don't like to waste my time writing reviews but I had to after reading some idiots horrible review. We had so much fun and I was treated royally by the crew. I will definitely go back next year and everyone I met onboard was more than happy with everything. If you didn't have fun on that cruise you are a complete moron and you should probably just stay home from now on because you don't know how to have a good time. Bobby S.

Learned something interesting about Paul Gauguin cruises that I need to remember for the future and talking to other cruisers. I had booked my cruise on 10/8/23 and cancelled this cruise one day after the booking in which the charge was placed on my credit card. The cancellation was based on medical reasons as I really wanted to go. I received confirmation of the full refund as per policy on 10/9/23. All good. As of today, no refund received. I called PG customer service because my credit card payment including the charge will be delinquent in a couple of days. They said, "Didn't anyone tell you it could take 60 days to receive the refund?" So, I had to call and ask my credit card company to dispute the charge so I wouldn't have to pay to avoid a delinquency. Not a good policy by PG. I will have a difficult time booking a cruise in the future or recommending PG to other future cruisers if PG handles business this way.

I feel scammed. We canceled our trip 7 months in advance due to a serious medical condition. Our travel agent claims we owe $800 in fees and they refuse to return over $ 4000 in insurance reimbursement. I agreed to the $800 in fees, however, keeping all the insurance reimbursement is wrong. I spoke to the insurance company Allianz and they claim we get 100% back. They haven't even been paid yet. So, the Paul Gauguin travel company still has the money in their possession. We continue to call Paul Gauguin however, they still refuse to return any insurance money. Be very careful dealing with this company.

We are in the process of trying to book a cruise but the PG customer service is a joke. They are terrible! They are incompetent, disorganized and inept. We are using a travel agent who is likewise unable to get proper information from PG customer service. They contradict themselves between what they tell us and what is on their web site. (web site says day room and transfers are included but they told our rep they were not included.) It feels a little deceptive; bait and switch. They added a post excursion to our trip which we didn't ask for (at $3,990 per person!) and we're having to wait for them to remove this from our invoice. We have to wait to book our flights to California (where we board the flight to our final destination) because we still don't have the final confirmed costs or flight times / days. I know this first flight to California will be more expensive because of the significant delays in getting the needed information from PG. From now on we will stick with Viking - PG customer service sucks and if I could give them zero stars I certainly would.

Prior to the pandemic (September 2019) we scheduled a 7 day Society Island cruise for September of 2020 on Paul Gauguin Cruise Line (PG). The small luxury cruise ship seemed like an idyllic way to experience the islands. True to form (as advertised) the booking and planning process was easy. Unfortunately, the compliments stop there! In May, we were told we could rebook at 2021 rates, which were increased by $600 per person from our 2020 booking. Our other option would be to receive a refund for our current deposit. We opted for the refund, given that PG would not honor our current sailing rate!!! Three months later and we are still trying to get the refund from PG!! Mr. Dhadda who would be our only contact originally said a refund would be granted. A few weeks later, it was that PG had to approve our refund. A few weeks after that it was the refund had been granted and it will take 30 to 45 days to receive it via the credit card used to pay for the deposit. Today, the message is that it will take 120 days to receive the refund. Plus, my travel agent, Exquisite (NOT) Travel Agency, says if I want further information don't call him contact PG at some basic customer service email address. We don't even get a direct PG contact!! Shameful! All of this in the name of COVID-19!!! I understand delays due to the pandemic. However, since a reasonable consistent message has not been provided, I find myself writing this review. All of this is incredibly disappointing, has cost us hours trying to track down a reasonable and equitable settlement, and suggests PG is simply insolvent!! This was supposed to be a highly customer service oriented organization. That is far from the truth! PG should have ensured our agency had the correct information from the very beginning! While I understand things can go array with a third party agency, at the end of the day you (PG) own your supply chain! Any travel agency is your supply chain. As to our agent, perhaps some customer service orientation training is required! Instead our agent simply said, ah - screw you, I'm tired of your inquiries use this generic email and see if you get any better response. Not the way to keep repeat business. And no, we won't be repeats! Think twice before ever booking with PG!!! And simply never book with Paul Dhadda... Not so Exquisite Travel Agency.

My cruise scheduled for April 2020 was cancelled by the company, I had paid the entire price of the cruise. The contract calls for a full refund. To date I am still owed $8139. I was able to get a refund from the credit card company for a some of the money paid. The company refuses to acknowledge that I am still owed the balance. Do not use this company.

BEWARE of this 'luxury' cruise line! Terribly misleading service with much French attitude. Oldest, rundown ship ever at sea with average food and coldest crew ever on Deck 4. Read all the 1-star reviews at CruiseCritic.com to see safety, hygiene and other complaints. VP Sandy Stevens offers no apologies or gestures of compensation at all regardless of documentation with photos of disgraceful experiences both on and off the ship, due to their 'contract' which is basically a middle finger up in your face.

Kathy Arizon - Dream Vacations

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